Class Details

This training is designed to provide project managers and business analysts with the terms and concepts of requirements management. Additionally, this course will equip beginners with a requirements gathering toolkit that they can begin implementing immediately following the course.

  • 3 Day Instructor-led Course
  • Convenient on-site training and centrally located classrooms in Columbia, MD and Tysons Corner, VA

Course Outline

Module 1: Business Analysis Defined

Lesson 1: What is Business Analysis?

  • Business Analysis Definition
  • What Does Business Analysis Entail?
  • Strategic, Tactical and Operational Business Analysis



Lesson 2: What are requirements?

  • Requirements Defined
  • Business Requirements
  • Stakeholder Requirements
  • Solution Requirements
  • Transition Requirements





Lesson 3: Business Analysis Techniques

  • An Introduction to Business Analysis Techniques
  • What Tools are Used?
  • What Techniques are Used?



Lesson 4: Business Analysis and SDM/SDLC

  • What are SDM and SDLC?
  • What Flavors of SDM Do Organizations Use?
  • The Beginning of Structure
  • The Incremental Philosophy
  • An “Agile” Revolution
  • Business Analysis in Waterfall SDM
  • THE BA Role in Iterative SDM
  • Agile Projects and Business Analysis








Lesson 5: Business Analysis and the Future

  • Existing Situation Analysis
  • Enhancing Business Analysis Skills
  • Core Business Analysis Competencies from Profession to Core Skillset                 


 Module 2: Requirements Elicitation

Lesson 1: Managing Requirements Elicitation with a Question File

  • A Question File Quantifies Uncertainty
  • Discovering What You Do Not Know
  • Minimal Layout of the Question File
  • Using a Question File to Combat Analysis Paralysis




Lesson 2: Identifying Stakeholders for Requirements Discovery

  • Missing Stakeholder Means Missing Requirements
  • Identifying Stakeholders on an Org Chart
  • Creating and Maintaining a Stakeholder List



Lesson 3: Problem Analysis Initiates Requirements

  • Collect Problems from ALL Stakeholders
  •  A Well-Structured Problem List
  • A Simple Problem Analysis Technique
  • Will the Real Problem Please Stand Out




Lesson 4: Requirements Brainstorming

  • To Brainstorm or Not to Brainstorm
  • Preparing the Session and the Participants
  • Maintaining Momentum from Start to Finish
  • Post-Session Steps and Lessons Learned




Lesson 5: Ten Quick Questions Guide Requirements Discovery

  • Introduction to the Quick Ten
  • Discovering Functional Requirements
  • Getting Non-Functional Requirements
  • Capturing Constraints Using the Quick Ten 

Module 3: Requirements Interviews and Workshops

Lesson 1: Best Practices for Requirements Interviews

  • Introduction to Requirements Interviews
  • What is “Requirements Elicitation” and Who Needs It?
  • Proper Preparation Prevents Poor Performance
  • Starting a Requirements Interview on the Right Foot
  • Performing under Pressure
  • Make Sure You Can Talk the Talk
  • Maintain Control throughout the Requirement Interview
  • Closing the Requirements Interview in Style








Lesson 2: Characteristics of an Effective Requirement Interviewer

  • Three Traits that Give You a Head Start
  • Maintaining Momentum During the Requirements Interview
  • Using Active and Informational Listening to Hear Requirements Impediments to Effective Listening
  • Overcoming the Impediments




Lesson 3: Helping Stakeholders Discover Requirements

  • What Are the Five Elicitation Approaches and Which is the Simplest for Starters
  • Informal Requirements Interviews
  • Formal, Face-to-Face Requirements Interviews
  • Requirements Elicitation Using Email
  • Teleconferencing for Requirements Gathering Workshops





Lesson 4: How to Run a Requirements Gathering Workshop

  • Planning and Preparing for a Productive Requirements Gathering Workshop
  • How to Perform During the Workshop
  • Polishing and Publishing the Workshop Results
  • The Business Case for Requirements Workshops




 Module 4: Writing Requirements

Lesson 1: Setting the Stage for Writing Effective Requirements

  • Why Do You Need Better Requirements?
  • Managing Uncertainty
  • THE Question File
  • Exercise: The Subjectivity of Language
  • The “Real” Problem with Requirements





Lesson 2: Capturing Requirements

  • Follow the KISS concept
  • A Complete Sentence Forces a Complete Thought
  • Exercise: Simple, Complete, and Well-Structured
  • Define the Business Need
  • Exercise: Avoiding the Elusive “How”

Lesson 3: Requirements and the Project Scope

  • Keeping Your Requirements in Scope
  • Exercise: Relevant Requirement Components
  • Combat Scope Creep from the Start
  • Exercise: Testing the Scope Boundaries
  • Recap of Rules One through Three
  • Exercise: Applying the First Three Rules                                     


Lesson 4: Finding and Fixing Ambiguous Requirements

  • Who Needs to Understand Your Requirements?
  • Roadblocks to Effective Requirements
  • Desk-Checking Uncovers Ambiguity
  • Exercise: Finding Ambiguity with the SME
  • Use Peer Reviews to Increase Understandability
  • Exercise: Requirements Interpretations
  • Combating the Major Cause of Project Failure
  • Exercise: Revising Requirements to Reduce Ambiguity








Lesson 5: Best Practices for Improving Understandability

  • Use Acronyms and Corporate Standards
  • Exercise: Using Revisions to Reduce Ambiguity
  • Add Context to Eliminate Ambiguity
  • Exercise: Appropriate Context Reduces Ambiguity
  • Write to the Readability Level of Your Audience
  • Exercise: Using Readability Indices
  • Recap Rule Four
  • Exercise: Rule Four Applied 

Module 5: Functional and Non-Functional Requirements 

Lesson 1: Setting the Stage for Requirements Decomposition

Lesson 2: Discovering Functional and Informational Requirements

  • Capturing Functional Requirements
  • Exercise: Decomposing Requirements to Functions
  • Documenting Functions
  • Capturing Informational Requirements
  •  Exercise: Discovering Informational Components
  •  Attributes of Informational Requirements
  • Exercise: Assessing Precision and Currency







Lesson 3: Capturing Non-Functional Solution Requirements

  • Performance Requirements
  • Exercise: Measurable Qualities
  • Common Performance Measures
  • Identifying Performance-Related Functions
  • Exercise: Discovering Performance-based Functions
  • Business Rules and External Factors
  • Discovering Constraining Requirements







Lesson 4: Conclusion     

  • Requirements Management Ideas
  • Process and Rule Review
  • Exercise: Final Exam