Course Outline
CompTIA A+ 900 Series Outline
Peripherals and Adapters
- Motherboard Components
- Connection Interfaces
- Display Devices
- Audio and Multimedia Devices
- Removable Storage Devices
System Components
- Mass Storage Devices
- System Memory
- Processors
- BIOS and UEFI
- Power Supplies
Troubleshooting and Mobile
- Troubleshooting System Components
- Laptops
- Mobile Devices
- Troubleshooting Mobile Devices
Print and Network Services
- Printers
- Configuring Printers
- Troubleshooting Printers
- Internet Protocol
- Network Services
Installing Networks
- SOHO Networks
- SOHO Internet Connections
- Enterprise Networks
- Troubleshooting Networks
- Custom Configuration
Supporting Windows (1)
- Windows Operating System
- Administration Tools
- Managing Storage
- Managing files
- Managing Applications
Supporting Windows (2)
- Managing Devices
- Managing Performance
- Maintenance and Backup
- Installing Windows
Windows Networking
- Configuring Network Connections
- Securing Network Connections
- Configuring Shared Resources
- Virtualization
Troubleshooting and Security
- Troubleshooting PC Operating Systems
- Troubleshooting Boot Problems
- Threats and Vulnerabilities
- Viruses and Malware
- Workstation Security
- Data Security
Linux, OS X, and Mobile OS
- Linux Operating System
- OS X
- Mobile Operating Systems
- Mobile OS Security and Troubleshooting
- Safety and Environmental Procedures
- Professionalism and Communication
CompTIA A+ 220-1001 & 220-1002 Series Outline
Module 1: Troubleshooting
- Troubleshooting theory
- Safety
- Professionalism
Module 2: Motherboards and CPUs
- Motherboards
- CPUs
Module 3: Computer power supplies
- Power supply connectors
- Power supply installation
- Power supply troubleshooting
Module 4: Memory
- Read-only memory
- Random access memory
Module 5: Computer expansion
- Expansion interfaces
- Expansion card installation
- Connectors and cables
Module 6: Physical storage
- Disk drives
- RAID storage
- Optical drives
- Other storage methods
Module 7: Input-output devices
- Input devices
- Output devices
- Dual input-output devices
Module 8: Display Devices
- Display technologies
- Display technologies
Module 9: Operating systems
- Windows versions and features
- Non-Windows operating systems
- Operating system installation and upgrades
- Applications and scripting
Module 10: Windows management
- Operating system features and tools
- Control Panel utilities
- Command-line tools
- Operating system troubleshooting
Module 11: Network basics
- Classifying networks
- Network devices
- Internet connections
Module 12: Network cables and connectors
- Twisted-pair connections
- Coaxial connections
- Optical media
Module 13: Network protocols
- TCP/IP settings
- Transport protocols
- Application protocols
Module 14: Wireless networking
- Wireless technology
- Wi-Fi standards
Module 15: Windows networking
- Network shares
- Network connections
- Connection troubleshooting
Module 16: Virtualization and cloud computing
- Vitualization
- Cloud computing
Module 17: Mobile devices
- Mobile device types
- Mobile device configuration
- Mobile device troubleshooting
Module 18: Security principles
- Threats and vulnerabilities
- Security controls
Module 19: Security technologies
- Operating system security
- Security hardware and software
Module 20: Securing devices and data
- Workstation security
- Mobile device security
- Security troubleshooting
Module 21:SOHO network configuration
- SOHO router features
- Network security
Module 22: Printers and multi-function print devices
- Printer technologies
- Printer installation and maintenance
- Printer troubleshooting
Module 23: Custom computers
- Custom computer considerations
Module 24: Operational procedures
- IT operations
- Environmental factors
- Incident response
- Backup and recovery