Due to Covid-19 safety restrictions PhoenixTS will temporarily be unable to provide food to our students who attend class at our Training Center; however, our Break Areas are currently open where students will find a constant supply of Coffee, Tea and Water. Students may bring their own lunch and snacks to eat in our breakrooms or at their seat in the classroom or eat out at one of the many nearby restaurants.
Course Overview
This training course is a two-day overview of best practices for technical writing. It reviews the technical writing process from setting your purpose, writing for your audience, and organizing your content. The rules of clear writing will be covered with an emphasis on technical writing: clarity and precision, design, and ethics. In addition, the formats for the most popular technical documents will be reviewed.
Schedule
Technical Writing Training
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Course Outline
Know Your Purpose and Your Writing Situation
- Identify the purpose of your writing and state the purpose in writing
- Create and use a work plan for your writing
- Key concepts
- Writing purpose
- Writer’s situation
- Writing work plan
Know Your Audience and Their Situation
- Identify your audience
- Recognize your audience’s situation
- Key concepts
- Audience concerns and characteristics
- Audience education, experiences, and workplace locations
- Audience attitude toward your writing purpose
Choose and Organize Your Content Around Your Purpose and Audience
- Research content of writing
- Choose content of writing
- Organize content of writing
- Chronological
- Classification and Division
- Mechanism Descriptions
Write Clearly and Precisely
- Write a clear opening paragraph
- Write in language appropriate for readers
- Write in active voice
- Key concepts
- What to include in an opening paragraph
- Audience
- Active voice
- Pronouns
- Active verbs
- Keep writing simple
- Collaborative writing
Use Good Page Design
- Produce documents that are accessible
- Produce visually attractive documents
- Key concepts
- Templates
- Headings
- Page headers and footers
- Appropriate text
- Lists and table
- Bold, italics and caps
- White space
Think Visually
- Obtain and use visual representations
- Key concepts
- Technical drawings, photographs, and other images
- Google image search
- Fair use laws
- Style guides
- Cultural considerations for images
Write Ethically
- Write balanced documents
- Write honest documents
- Credit sources
- Construct ethical graphs
- Key concepts
- Plagiarism
- Style Guides
- Citations
- Ethical graphs
Elements of Reports
- Create reports with all appropriate parts
- Key concepts
- Title page
- Letter of transmittal
- Preface
- Table of contents
- List of Illustrations
- Glossary
- List of Symbols
- Abstracts and Summaries
- Introduction
- Discussion
- Conclusion and recommendation
- Appendixes
Formats of Reports
- Know the formats and parts that make up the most common technical documents
- Key concepts
- Instructions
- Warnings
- Theory
- Glossary
- Analytical reports
- Proposals
- Progress reports
- Empirical research reports
Formats of Correspondence
- Write professional and effective business correspondence
- Key concepts
- Elements of a letter
- Memorandums
- Resumes
- Application letters
Due to Covid-19 safety restrictions PhoenixTS will temporarily be unable to provide food to our students who attend class at our Training Center; however, our Break Areas are currently open where students will find a constant supply of Coffee, Tea and Water. Students may bring their own lunch and snacks to eat in our breakrooms or at their seat in the classroom or eat out at one of the many nearby restaurants.
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