Course Overview
Phoenix TS’ Instructor-led Technical Writing course teaches participants to write clear, concise business documents within the Federal Workplace. This training course covers:
- Proposals
- Reports
- Manuals
- Letters
Schedule
Technical Writing Training
date
location
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Course Outline
Know Your Purpose and Your Writing Situation
- Identify the purpose of your writing and state the purpose in writing
- Create and use a work plan for your writing
- Key concepts
- Writing purpose
- Writer’s situation
- Writing work plan
Know Your Audience and Their Situation
- Identify your audience
- Recognize your audience’s situation
- Key concepts
- Audience concerns and characteristics
- Audience education, experiences, and workplace locations
- Audience attitude toward your writing purpose
Choose and Organize Your Content Around Your Purpose and Audience
- Research content of writing
- Choose content of writing
- Organize content of writing
- Chronological
- Classification and Division
- Mechanism Descriptions
Write Clearly and Precisely
- Write a clear opening paragraph
- Write in language appropriate for readers
- Write in active voice
- Key concepts
- What to include in an opening paragraph
- Audience
- Active voice
- Pronouns
- Active verbs
- Keep writing simple
- Collaborative writing
Use Good Page Design
- Produce documents that are accessible
- Produce visually attractive documents
- Key concepts
- Templates
- Headings
- Page headers and footers
- Appropriate text
- Lists and table
- Bold, italics and caps
- White space
Think Visually
- Obtain and use visual representations
- Key concepts
- Technical drawings, photographs, and other images
- Google image search
- Fair use laws
- Style guides
- Cultural considerations for images
Write Ethically
- Write balanced documents
- Write honest documents
- Credit sources
- Construct ethical graphs
- Key concepts
- Plagiarism
- Style Guides
- Citations
- Ethical graphs
Elements of Reports
- Create reports with all appropriate parts
- Key concepts
- Title page
- Letter of transmittal
- Preface
- Table of contents
- List of Illustrations
- Glossary
- List of Symbols
- Abstracts and Summaries
- Introduction
- Discussion
- Conclusion and recommendation
- Appendixes
Formats of Reports
- Know the formats and parts that make up the most common technical documents
- Key concepts
- Instructions
- Warnings
- Theory
- Glossary
- Analytical reports
- Proposals
- Progress reports
- Empirical research reports
Formats of Correspondence
- Write professional and effective business correspondence
- Key concepts
- Elements of a letter
- Memorandums
- Resumes
- Application letters