Course Overview
Phoenix TS’ Instructor-led Professional Empathy course teaches essential EQ skills to participants, including topics such as how emotional health and physical health are related; techniques for using emotional intelligence in the federal workplace; how to understand different emotions and manage them; how to create a personal vision statement; and how to validate feelings in others.
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.
Course Outline
Session One: Course Overview
Session Two: History of Emotional Intelligence
Session Three: Emotional Intelligence Defined
- Definitions and Thoughts
- Making Connections
Session Four: EI Blueprint
Session Five: Optimism
- What is Optimism?
- ABC’s of Optimism
- Pessimism vs. Optimism
- Adversities
Session Six: Validating Emotions in Others
Session Seven: Understanding Emotions
- Seven Human Emotions
- Positives and Negatives
- The Emotional Map
Session Eight: Setting Your Personal Vision
- Defining your principles
- Understanding your values
- Considering your strengths and talents
- What’s standing in your way
- Think in terms of relationships
- Creating your vision statement
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