BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
This 2 day, instructor led workshop will help participants understand the key to finding creative solutions. It is not just creativity, although that will certainly help. The answer rests in our ability to identify options, research them, and then put things together in a way that works. Having a process to work through can take the anxiety out of problem solving and make decisions easier. Participants will learn how to:
- Apply problem solving steps and tools
- Analyze information to clearly describe problems
- Identify appropriate solutions
- Think creatively and be a contributing member of a problem solving team
- Select the best approach for making decisions
- Create a plan for implementing, evaluating, and following up on decisions
- Avoid common decision-making mistakes
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
Course Outline
Module 1: Course Overview
Module 2: Definitions
- Defining Problem Solving and Decision Making
- Problem Identification
- Eight Essentials to Defining a Problem
- Problem Solving in Action
Module 3: Making Decision
- What It Means
- Types of Decisions
- Facts vs. Information
- Decision-Making Traps
Module 4: Getting Real
Module 5: The Problem Solving Model
- Model Overview
- Real Problems
- Phase One
- Phase Two
- Phase Three
Module 6: Case Study
Module 7: The Problem Solving Toolkit
- The Basic Tools
- The Fishbone
- Degrees of Support
- Creative Thinking Methods
- Brainstorming and Brainwriting
- More Methods
Module 8: Aspirinia
- Decision Information
- Individual Action Steps
- Group Planning
Module 9: Swotting Up
- SWOT Analysis
- Individual Analysis
Module 10: Making Good Group Decisions
- Working Toward the Decision
- Avoiding Fatal Mistakes
- Other Decision-Making Tools
Module 11: Analyzing and Selecting Solutions
- Selecting Criteria
- Creating a Cost-Benefit Analysis
Module 12: Planning and Organizing
- Introduction
- Follow-Up Analysis
- Evaluate
- Adapt, Close, and Celebrate
BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
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