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Phoenix TS

Negotiating for Results Training

Due to Covid-19 safety restrictions PhoenixTS will temporarily be unable to provide food to our students who attend class at our Training Center; however, our Break Areas are currently open where students will find a constant supply of Coffee, Tea and Water. Students may bring their own lunch and snacks to eat in our breakrooms or at their seat in the classroom or eat out at one of the many nearby restaurants.

Course Overview

This 1-day, instructor-led course covers the five principles that govern high-reliability organizations. This training will address:

  •  Preoccupation with failure
  •  Resistance to simplification
  •  Sensitivity to operations
  •  Commitment to resilience
  •  Deference to expertise

Schedule

Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.

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Course Outline

Overview

What is Negotiation?

The Successful Negotiator

Preparing for Negotiation

The Nuts and Bolts

Making the Right Impression

Getting Off to a Good Start

Exchanging Information

The Bargaining Stage

Reaching Mutual Gain

Moving Beyond “No”

Dealing with Negative Emotions

Due to Covid-19 safety restrictions PhoenixTS will temporarily be unable to provide food to our students who attend class at our Training Center; however, our Break Areas are currently open where students will find a constant supply of Coffee, Tea and Water. Students may bring their own lunch and snacks to eat in our breakrooms or at their seat in the classroom or eat out at one of the many nearby restaurants.

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