Team Building for Supervisors

Course Overview

Our 1 day instructor-led training will teach Supervisors the importance of teams. Teams are organizations, teams or groups working inside an office environment that are focused on achieving the same goals. Bringing team members together can sometimes be a challenging task. This course identifies these challenges and helps your participants push through to success. Participants will begin to see how important it is to develop a core set of highperformance skills while working in an office locale. By knowing and managing the way people interact in an office setting, participants will be positioned to accomplish any task.  By the end of this course participants will learn:

  • How to address the challenges of collaboration
  • How to identify high performance skills
  • How to manage different personalities
  • How to implement problem solving techniques
  • How to encourage motivation
  • How to increase productivity
  • How to plan and meet realistic guidelines and goals


Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.

Course Outline

Module One: Getting Started 

  • Housekeeping Items 
  • The Parking Lot 
  • Workshop Objectives 

Module Two: The Benefits of HighPerformance Teams 

  • Creates Loyalty 
  • Optimum Productivity 
  • Collaboration 
  • Creates Visibility 

Module Three: Challenges of HighPerformance Teams 

  • Can Create Competition 
  • High Turn-over Rate 
  • Negative Focus on Productivity 
  • Fear of Failure 

Module Four: How to Build and Lead High Performance Teams 

  • Promote Understanding 
  • Provide Adequate Knowledge 
  • Facilitate Effective Interaction 
  • Conduct Effective Meetings 

Module Five: Characteristics of HighPerformance Teams 

  • Understand the Big Picture 
  • Have Common Goals 
  • Work Collaboratively 
  • Produce Quality Results 

Module Six: Roles of an Effective Team Leader 

  • Provides Adequate Training 
  • Timely, Constructive Feedback 
  • Views Mistakes as Opportunities 
  • Environment of Problem-solving 

Module Seven: Traits of Great Leaders Leading High Performance Teams (I) 

  • Vision 
  • Patience 
  • Humility 
  • Humor 

Module Eight: Traits of Great Leaders Leading High Performance Teams (II) 

  • Courage 
  • Compliance 
  • Tolerance 
  • Gratitude 

Module Nine: Ideas for Motivating High Performance Teams 

  • Let Employees be Idealists 
  • No Negative Criticism 
  • Give Ample Praise 
  • Have Lunch with Each Employee 

Module Ten: Steps to Retaining High Performers 

  • Give Them Visibility 
  • Keep Them Entertained 
  • Reward Them 
  • Provide Them with Mentors 

Module Eleven: Augmenting Team Performance 

  • Authority 
  • Ask Questions 
  • Quickly Resolve Differences 
  • Practice Unanimity 

Module Twelve: Wrapping Up 

  • Words from the Wise 
  • Review of Parking Lot 
  • Lessons Learned 
  • Completion of Action Plans and Evaluations 
  • Recommended Reading 

Workshop Wrap-Up 


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