Due to Covid-19 safety restrictions PhoenixTS will temporarily be unable to provide food to our students who attend class at our Training Center; however, our Break Areas are currently open where students will find a constant supply of Coffee, Tea and Water. Students may bring their own lunch and snacks to eat in our breakrooms or at their seat in the classroom or eat out at one of the many nearby restaurants.
- Course Overview
This 1-day instructor-led course is designed to give students the skills that will promote honesty, and trust; plus build resilience throughout an organization. Having resilient employees is crucial in creating an environment that is a safe place for everyone to work. This course will help participants:
- Learn how to rebound from adversity
- Build self-esteem as a foundation for resilience
- Establish connections to create a support network
- Develop the ability to accept and embrace change
- Learn how to overcome obstacles using flexible thinking
Schedule
Resilience
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location
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Course Outline
Module 1: Getting Started
Module 2: Empower Staff
Module 3: Transparent Communication
Module 4: Keep Promises
Module 5: Respect
Module 6: Develop Positive Relationships
Module 7: Personality Types
Module 8: Acceptance and Management
Module 9: Overcoming Adversity
Module 10: Stress Management
Module 11: Stay Motivated
Module 12: Wrapping Up
Due to Covid-19 safety restrictions PhoenixTS will temporarily be unable to provide food to our students who attend class at our Training Center; however, our Break Areas are currently open where students will find a constant supply of Coffee, Tea and Water. Students may bring their own lunch and snacks to eat in our breakrooms or at their seat in the classroom or eat out at one of the many nearby restaurants.