Class Details

This course will give participants an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.


Course Outline

Module 1: Getting Started


  • Introductions
  • Course Objectives
  • Action Plans


Module 2: The Problem-Solving Method


  • What is a problem?
  • What is Creative Problem Solving?
  • What are the Steps in the Creative Solving Process?

Module 3: Information Gathering


  • Understanding Types of Information
  • Identifying Key Questions
  • Methods of Gathering Information


Module 4: Problem Definition


  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining the Present State and the Desired State
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement

Module 5: Preparing for Brainstorming


  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity


Module 6: Generating Solutions I


  • Brainstorming Basics
  • Brainwriting and Mind Mapping
  • Duncker Diagrams


Module 7: Generating Solutions II


  • The Morphological Matrix
  • The Six Thinking Hats
  • The Blink Method


Module 8: Analyzing Solutions


  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis


Module 9: Selecting a Solution


  • Doing a Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems


Module 10: Planning Your Next Steps


  • Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting


Module 11: Recording Lessons Learned


  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements




Upon completion of this course, students will be able to do the following

  • Understand problems and the creative problem-solving process
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and redefine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality

Register for Class

Date Location
08/20/19 - 08/22/19, 3 days, 8:30AM – 4:30PM China Lake, CA Sold Out!
09/17/19 - 09/19/19, 3 days, 8:30AM – 4:30PM China Lake, CA Sold Out!
04/07/20 - 04/09/20, 3 days, 8:30AM – 4:30PM China Lake, CA Sold Out!
07/14/20 - 07/16/20, 3 days, 8:30AM – 4:30PM China Lake, CA Sold Out!