Office Politics Training

At the conclusion of this class, students will be able to do the following:

• Understand the purpose and benefits of office politics.
• Setting boundaries and ground rules for new employees.
• Learn to interact and influence among colleagues.
• Learn how to manage various personality types in the office.
• Determine how to gain support and effectively network
• Recognize how you are a part of a group and how you function.

Overview

• Understand office politics
• Manage various personality types
• Gain support and effectively network

New Hires

• Company core values
• Building relationships
• Encourage respect
• Setting ground rules

It’s About Interacting and Influencing

• Build a culture of collaboration
• Be nice to everyone (not just those who can help you)
• Be a team player

Dealing with Rumors, Gossip, and Half-Truths

• Its effects on morale
• Reinforce the truth with facts
• Do not participate
• Deal with it swiftly

Office Personalities (I)

• Complainer
• Gossiper
• Bully
• Negative Ned/Nancy

Office Personalities (II)

• Information keeper
• Know-it-all
• The Apple – polisher
• Nosey neighbor

Getting Support for Your Projects

• Gain trust through honesty
• Be assertive
• Blow your own horn
• Make allies

Conflict Resolution

• The importance of forgiveness
• Neutralizing emotions
• The benefits of a resolution
• The agreement frame

Ethics

• Benefits of an ethical environment
• Lead by example
• Ensuring ethical behavior
• Addressing unethical behavior

You Are Not an Island

• Never burn a bridge
• Take the high road
• Trust is a two-way street
• Don’t hide in your office

Social Events Outside of Work

• How to decline politely
• Rules when attending
• Meeting new people
• Conversation Dos and Don’ts

History of Social and Emotional Intelligence

• Defining social and emotional intelligence

Understanding Self-Awareness

Improving Self-Management through Reflection

• Reflective diary

Empathy, Organizational and Service Awareness

• Empathy
• Organizational awareness
• Service awareness

Identifying Relationship Skills

• N’Derial III

Decision Making

• Decision making traps
• Decision wheel method

Philosophy Statement

Wrapping Up