BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
Phoenix TS’ Instructor-led Multigenerational Workforce course examines the history and reality of the generation gap, especially for recruiters, and regarding succession planning within the Federal Workplace
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
Course Outline
Module 1: Getting Started
Module 2: History
- What Generations Exist in the Workplace?
- What Defines a Generation
- What This Means in the Workplace
- Case Study
Module 3: Traditionalist
- Their Background
- Their Characters
- Their Working Style
- Case Study
Module 4: Baby Boomers
- Their Background
- Their Characters
- Their Working Style
- Case Study
Module 5: Generation X
- Their Background
- Their Characters
- Their Working Style
- Case Study
Module 6: Generation Y
- Their Background
- Their Characters
- Their Working Style
- Case Study
Module 7: Diffractions Between Generations Gaps
- Background
- Attitude
- Working Style
- Life Experiences
- Case Study
Module 8: Finding Common Ground
- Adopting a Communication Style
- Creating an Affinity Group
- Sharing Knowledge
- Case Study
Module Nine: Conflict Management
- Younger Bosses Managing Older Workers
- Avoid Turnovers with a Retention Plan
- Breaking Down the Stereotypes
- Case Study
Module 10: Conflict Management (II)
- Embrace the Hot Zone
- Treat Each Other As A Peer
- Create a Succession Plan
- Case Study
Module 11: The Power of 4
- Benefits of Generation gaps
- How to Learn From Each Other
- Embracing the Unfamiliar
- Case Study
Module 12: Wrapping Up
- Words from the Wise
BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
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