Multi – Generational Workforce

Module 1: Getting Started 

Module 2: History  

• What Generations Exist in the Workplace? 
• What Defines a Generation  
• What This Means in the Workplace 
• Case Study 

Module 3: Traditionalist 

• Their Background 
• Their Characters 
• Their Working Style 
• Case Study  

Module 4: Baby Boomers 

• Their Background 
• Their Characters 
• Their Working Style  
• Case Study 

Module 5: Generation X 

• Their Background 
• Their Characters 
• Their Working Style 
• Case Study  

Module 6: Generation Y 

• Their Background 
• Their Characters 
• Their Working Style  
• Case Study  

Module 7: Diffractions Between Generations Gaps 

• Background 
• Attitude 
• Working Style 
• Life Experiences 
• Case Study 

Module 8: Finding Common Ground 

• Adopting a Communication Style  
• Creating an Affinity Group  
• Sharing Knowledge 
• Case Study  

Module Nine: Conflict Management 

• Younger Bosses Managing Older Workers  
• Avoid Turnovers with a Retention Plan  
• Breaking Down the Stereotypes 
• Case Study 

Module 10: Conflict Management (II) 

• Embrace the Hot Zone 
• Treat Each Other As A Peer 
• Create a Succession Plan  
• Case Study  

Module 11: The Power of 4 

• Benefits of Generation gaps  
• How to Learn From Each Other 
• Embracing the Unfamiliar 
• Case Study  

Module 12: Wrapping Up  

• Words from the Wise