BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
Phoenix TS’ Instructor-led Multigenerational Workforce course examines the history and reality of the generation gap, especially for recruiters, and regarding succession planning within the Federal Workplace
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
Course Outline
Module One: Getting Started
Module Two: History
- What Generations Exist in the Workplace
- What Defines a Generation?
- What This Means In Our Workplace?
- Case Study
- Module Two: Review Questions
Module Three: Traditionalist
- Their Background
- Their Characters
- Their Working Style
- Case Study
- Module Three: Review Questions
Module Four: Baby Boomers
- Their Background
- Their Characters
- Their Working Style
- Case Study
- Module Four: Review Questions
Module Five: Generation X”s
- Their Background
- Their Characters
- Their Working Style
- Case Study
- Module Five: Review Questions
Module Six: Generation Y”s (Millennial)
- Their Background
- Their Characters
- Their Working Style
- Case Study
- Module Six: Review Questions
Module Seven: Generation Z
- Their Background
- Their Characters
- Their Working Style
- Case Study
- Module Seven: Review Questions
Module Eight: Differentiations Between
- Background
- Attitude
- Working Style
- Life Experience
- Case Study
- Module Eight: Review Questions
Module Nine: Finding Common Ground
- Adopting A Communication Style
- Creating An Affinity Group
- Sharing Knowledge
- Case Study
- Module Nine: Review Questions
Module Ten: Conflict Management (I)
- Younger Bosses Managing Older Workers
- Avoid Turnover with a Retention Plan
- Breaking Down Misconceptions
- Case Study
- Module Ten: Review Questions
Module Eleven: Conflict Management (II)
- Embrace The Hot Zone
- Treat Each Other As A Peer
- Create a Succession Plan
- Case Study
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
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