Course Overview
Phoenix TS’ instructor-led Lean Process and Six Sigma course teaches a data-driven approach for eliminating defects and waste in business processes within the Federal Government. This training will:
- Introduce Six Sigma
- Define tools required to deploy Six Sigma
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.
Course Outline
Day 1
Module 1: Overview
Module 2: Understanding Lean
Module 3: The Toyota Production System
Module 4: The Toyota Production System House
Module 5: The Five Critical Improvement Concepts
Module 6: Understanding Value with the Kano Model
Module 7: Types of Waste
Module 8: Creating a Lean Enterprise
Day 2
Module 9: The Plan, Do, Study, Act (PDSA) Cycle
Module 10: Using the R-DMAIC-S Model
Module 11: Lean Thinking Tools
Module 12: Kaizen Events
Module 13: Data Gathering and Mapping
Module 14: A Plan to Take Home
Day 3
Module 15:Six Sigma Basics
Module 16: Improvement Tools
Module 17: Management Tools for Generating Ideas
Module 18: Continuous Improvement
Module 19: Customer Relationships
Module 20: Workshop Wrap-Up
