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ITIL®

ITIL® Leader Digital and IT Strategy

Due to Covid-19 safety restrictions PhoenixTS will temporarily be unable to provide food to our students who attend class at our Training Center; however, our Break Areas are currently open where students will find a constant supply of Coffee, Tea and Water. Students may bring their own lunch and snacks to eat in our breakrooms or at their seat in the classroom or eat out at one of the many nearby restaurants.

Course Overview

Our 3-day instructor-led ITIL v4 training and certification boot camp in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online, ITIL 4 Leader: Digital and IT Strategy module provides guidance about crafting a digital vision and shaping IT and business strategies. Digital and IT Strategy will be invaluable for leaders across your organization, including directors, department heads, and aspiring C-Suite professionals.

Schedule

Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.

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Course Objectives

This course will teach participants:

  • develop a cross-organizational digital strategy
  • craft a digital vision
  • drive operational excellence
  • respond to digital disruption
  • enable a sustainable business
  • strategically manage risk
  • develop digital leaders for the future.

Exam Details

Exam format

  • 30 questions
  • Multiple choice
  • 21 out of 30 marks required to pass (70%)
  • 60 minutes
  • Closed book.

Exam Information Participants must successfully pass both the multiple-choice exam and the practical assignments to achieve the certification. Successful fulfilment of the practical assignments is a prerequisite for the MCQ exam

ITIL® Leader Digital and IT Strategy Course Details

Who should take this course? Candidates taking the Digital and IT Strategy qualification. What is the recommended experience for this course? Please note: an ITIL 4 Foundation certification is a pre-requisite for studying Digital and IT Strategy.

Due to Covid-19 safety restrictions PhoenixTS will temporarily be unable to provide food to our students who attend class at our Training Center; however, our Break Areas are currently open where students will find a constant supply of Coffee, Tea and Water. Students may bring their own lunch and snacks to eat in our breakrooms or at their seat in the classroom or eat out at one of the many nearby restaurants.

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