ITIL® Leader Digital and IT Strategy

Course Overview

Phoenix TS 3-day instructor-led ITIL® Leader Digital and IT Strategy training and certification boot camp in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online provides guidance on how to craft a digital vision and shape IT and business strategies. The training is designed for leaders across an organization, including directors, department heads, and aspiring C-Suite professionals. This ITIL training adds a new perspective to the ITIL 4 guidance and elevates the discussion around ITIL concepts to an organizational strategy level.   

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Program Level

Advanced

Training Delivery Methods

Group Live

Duration

5 Days / 32 hours Training

CPE credits

26 NASBA CPE Credits

Field of Study

Information Technology

Advanced Prep

N/A

Course Registration

Candidates can choose to register for the course by via any of the below methods:

• Email: Sales@phoenixts.com
• Phone: 301-582-8200
• Website: www.phoenixts.com

Upon registration completion candidates are sent an automated course registration email that includes attachments with specific information on the class and location as well as pre-course study and test preparation material approved by the course vendor. The text of the email contains a registration confirmation as well as the location, date, time and contact person of the class.

Online enrolment closes three days before course start date.

On the first day of class, candidates are provided with instructions to register with the exam provider before the exam date.

Complaint Resolution Policy

To view our complete Complaint Resolution Policy policy please click here: Complaint Resolution Policy

Refunds and Cancellations

To view our complete Refund and Cancellation policy please click here:  Refund and Cancellation Policy 

Course Objectives

This course will teach participants:

• Digital mindset
• Communication
• Relationship management
• Evaluating emerging technology and industry trends
• Agile management techniques
• Defining and using strategic metrics
• Orchestrating diverse environment

Exam Details

This course prepares delegates for the ITIL Strategic Leader: Digital and IT Strategy examination and is one of the two modules that lead to the award of ITIL 4 Strategic Leader (SL) status

ITIL® Leader Digital and IT Strategy Course Details

Who should take this course?
Candidates taking the Digital and IT Strategy qualification.

What is the recommended experience for this course?
Please note: an ITIL 4 Foundation certification is a pre-requisite for studying Digital and IT Strategy. [/expandable_content]