Class Details

Interviewing Techniques Training Course Price: $1,495

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Interviewing Techniques Training Course Includes:

  • Class exercises in addition to training instruction
  • Courseware books, notepads, pens, highlighters and other materials
  • Course retake option
  • Full breakfast with variety of bagels, fruits, yogurt, doughnuts and juice
  • Tea, coffee, and soda available throughout the day
  • Freshly baked cookies every afternoon - *only at participating locations

Course Outline

Module One: Course Overview

Module Two: History of the Interviewing Process

Module Three: The Recruitment and Selection Process

Module Four: Factors in the Hiring Process

Module Five: Cost Analysis

Module Six: Job Analysis and Position Profiles

Module Seven: Determining the Skills You Need

Module Eight: Finding Candidates

Module Nine: Advertising Guidelines Five Key Points Ten Tests for Advertising

Module Ten: Screening Resumes The Screening Process Developing a Guide

Module Eleven: Performance Assessments

Module Twelve: Problems Recruiters Face

Module Thirteen: Interviewing Barriers

Module Fourteen: Non-Verbal Communication

Module Fifteen: Types of Questions

Module Sixteen: Case Study Open and Closed Questions Probing Techniques

Module Seventeen: Traditional vs. Behavioral Interviews Behavioral Interviewing Sample Questions

Module Eighteen: Other Types of Questions Achievement-Oriented and Holistic Questions Making Connections

Module Nineteen: The Critical Incident Technique

Module Twenty: Listening for Answers Listen Well Committing to Change

Module Twenty-One: Difficult Applicants

Module Twenty-Two: Interview Preparation and Format

Module Twenty-Three: Other Interview Techniques

Module Twenty-Four: Scoring Responses

Module Twenty-Five: Checking References

Module Twenty-Six: Human Rights

Module Twenty-Seven: Skill Application

 

Objectives

Interviewing Techniques Course Objectives: 

  • Recognizing the costs incurred by an organization when a wrong hiring decision is made.
  • Developing a fair and consistent interviewing process for selecting employees.
  • Preparing better job advertisements and use a variety of markets.
  • Being able to develop a job analysis and position profile.
  • Using traditional, behavioral, achievement oriented, holistic, and situational (critical
  • incident) interview questions.
  • Effectively interviewing difficult applicants.
  • Understand the basic employment and human rights laws that can affect the hiring process.