Class Details

Price: $1,095 
Course Includes: 

  • Expert instruction  
  • Exercises 
  • Courseware books, notepads, pens, highlighters and other materials 
  • Full breakfast with variety of bagels, fruits, yogurt, doughnuts and juice 
  • Tea, coffee, and soda available throughout the day 
  • Freshly baked cookies every afternoon - *only at participating locations 

Course Outline

Session One: Course Overview

Session Two: Definitions

Session Three: Speaking Clearly

Session Four: Communication Strategies

Session Five: Characterisitcs of Effective Feedback 

Session Six: Receiving Feedback Graciously 

Session Seven: Testing the Waters 

Objectives

At the end of this workshop, you will be able to:

  • Explain why feedback is essential
  • Apply a framework for providing formal or informal feedback
  • Use descriptive language in delivering feedback
  • Describe six characterisitcs of effective feedback
  • Provide feedback in real situations