Class Details



Emotionally Intelligent Leadership

Course Outline

Module 1: Getting Started

Module 2: What is Emotional Intelligence

  • Self Management
  • Self Awareness
  • Self Regulation
  • Self Motivation
  • Emplathy

Module 3: Four Skills in Emotional Intelligence

  • How to Accurately Perceive Emotions
  • Use Emotions to Facilitate Thinkng
  • Understand Emotional Meanings
  • Manage Emotions

Module 4: Verbal Communication Skills

  • Focused Listening
  • Asking Questions
  • Communicating with Flexibility and Authenticity

Module 5: Non-Verbal Commication Skills

  • OBody Language
  • The Signals You Send to Others
  • It's Not What You Say, It's How You Say It

Module 6: Social Management and Responsibility

  • Benefits of Emotional Intelligence
  • Articulate your Emotions Using Language

Module 7: Tools to Regulate Your Emotiions

  • Seeing the Other Side
  • Self Management and Self Awareness
  • Giving in Without Giving Up

Module 8: Gaining Control

  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Brining it All Together

Module 9: Business Practices

  • Understand Emotions and How to Manage Them in the Workplace
  • Role of Emotional Intelligence at Work
  • Disagreeing Constructively
  • Optimism
  • Pessimism
  • The Balance Between Optimism and Pessimism

Module 10: Making an Impact

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive

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Date Location
03/11/19 - 03/12/19, 2 days, 8:30AM – 4:00PM Columbia, MD Sold Out!