Effective Government Correspondence

Course Overview

Phoenix TS’ 2-day, instructor-led Effective Government Correspondence course ensures that documents are written cleverly and simply and comply with government standard.  This course will review:

  • Interpret the intent, purpose and audience of correspondence-writing tasks
  • Understand the qualities of good correspondence as they apply to a 21st century government environment
  • Identify and correct weaknesses and errors in correspondence documents, including email
  • Apply the priorities for effective correspondence using a systematic, yet flexible, writing process
  • Apply techniques to overcome writer’s block, reduce stress and efficiently complete correspondence-writing tasks
  • Prepare drafts through techniques for composition, including modifying templates and model documents
  • Compose drafts from mind maps, notes and outlines
  • Revise documents for readability and tone
  • Assess whether documents meet the standards of the Plain Writing Act of 2010
  • Create, revise and evaluate various types of correspondence documents
  • Understand the similarities and differences between paper-based documents and email
  • Coordinate and conclude the document drafting process; decide when a document is ready for release
  • Apply proofreading techniques for error-free correspondence


Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.

Subscribe now

Get new class alerts, promotions, and blog posts

Phoenix TS needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at anytime. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy.

Download Course Brochure

Enter your information below to download this brochure!