Effective Government Correspondence Training

Course Overview

Our 2-day, instructor-led A+ Certification Training course is ideal for someone in the early stages of their IT career. It covers:

  • Interpret the intent, purpose and audience of correspondence-writing tasks
  • Understand the qualities of good correspondence as they apply to a 21st century government environment
  • Identify and correct weaknesses and errors in correspondence documents, including email
  • Apply the priorities for effective correspondence using a systematic, yet flexible, writing process
  • Apply techniques to overcome writer’s block, reduce stress and efficiently complete correspondence-writing tasks
  • Prepare drafts through techniques for composition, including modifying templates and model documents
  • Compose drafts from mind maps, notes and outlines
  • Revise documents for readability and tone
  • Assess whether documents meet the standards of the Plain Writing Act of 2010
  • Create, revise and evaluate various types of correspondence documents
  • Understand the similarities and differences between paper-based documents and email
  • Coordinate and conclude the document drafting process; decide when a document is ready for release
  • Apply proofreading techniques for error-free correspondence

There are no prerequisites for this course.

Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.


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