Phoenix TS

Diversity, Equity and Inclusion

Course Overview

Phoenix TS’ Diversity, Equity, and Inclusion course teaches participants how to manage diversity better and recognize its benefits within the federal workplace. Participants will learn how to implement and develop policies and legal frameworks that do not allow for discrimination within the Federal Workplace.


Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.


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Course Outline

Module One: Getting Started Module Two: Understanding Diversity

  • What is Diversity?
  • Benefits of Diversity
  • Managing Diversity
  • Zero-Tolerance Policy
  • Case Study Review Questions

Module Three: Racial Diversity

  • Employer Responsibility
  • Benefits of Racial Diversity
  • Diversity Initiatives
  • Complaint Process
  • Case Study
  • Review Questions

Module Four: Employees with Disabilities

  • Hiring
  • Accessibility in the Workplace
  • Benefits
  • Human Resources and Best Practices
  • Case Study
  • Review Questions

Module Five: Pregnant Employees

  • Hiring
  • Accommodations
  • Leave
  • Firing
  • Case Study
  • Review Questions

Module Six: New Parents

  • Lactation Accommodation Policy
  • Space in the Workplace
  • Break Time
  • Lactation Accommodation Exemptions
  • Case Study
  • Review Questions

Module Seven: Sexual Harassment

  • What is it?
  • Training
  • Policies
  • HR’s Role
  • Case Study
  • Review Questions

Module Eight: Employees Over Age 40

  • Recruitment
  • Hiring
  • Salaries
  • Layoffs
  • Case Study
  • Review Questions

Module Nine: LGBTQ

  • Phobia’s
  • Human Rights Campaign
  • Company’s Mission Equality Statement
  • LGBTQ Resource Groups
  • Case Study
  • Review Questions

Module Ten: Sensitivity Training

  • Benefits
  • Training Content
  • Method(s) of Delivery
  • Assess Effectiveness
  • Case Study
  • Review Questions

Module Eleven: Handling Diversity Complaints

  • Create a Step-by-Step Process
  • Publish the Process
  • Train Employees
  • Retaliation
  • Case Study
  • Review Questions

Module Twelve: Wrapping Up

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