BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
The objective of this program is to identify each participant’s personality profile according to the DiSC Workplace assessment. Participants will take the DiSC assessment 5-10 days prior to Day 1 of classroom training. Each participant’s understanding of his or her DiSC profile will inform classroom lessons on principles of communication, emotional intelligence, and personal effectiveness. The program includes assessment, coaching, discussion, group, and individual activities.
At the conclusion of this training program, participants will be able to do the following:
- Understand their DiSC Workplace assessment profile
- Apply their DiSC Workplace profile to communication, personal effectiveness, and developing emotional intelligence.
- Recognize the personality types of their coworkers.
- Identify and explain the traits of a skilled communicator.
- Identify and give examples of communication barriers.
- Practice good listening skills.
- Deal with communication situations assertively.
- Define emotional intelligence.
- Identify the basic human emotions.
- Identify their influences.
- Understand why motivation is important
- Identify common motivators
- Create a motivational climate
- Identify the types of teams.
- Identify their team player type.
- Develop a team action plan.
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
Course Outline
Day 1
Module 1: Personality Style
Complete the DISC Workplace Assessment
Overview of Personality Styles
Participants Personality style review
Participants personality style in the workplace
Module 2: Personality Types
Cornerstone Principles and Concepts
Four major personality styles
Priorities of each style
Team style influence and member behavior
Representation of each personality style in your workplace
Day 1 Wrap Up
Your personality style in the workplace
Day 2
Module 3: Communication
Defining A Skilled Communicator
Communication Basics
Communication Barriers
Listening Skills
Body Language
Communication Styles
Module 4: Listening Skills
Active Listening Skills
Reading Cues
What is Said and What is Heard
Module 5: Emotional Intelligence
Definitions and Thoughts
Making Connections
Understanding Emotions
Day 2 Wrap-Up
How is your style reflected in the way that you communicate?
Day 3
Module 6: Personal Productivity
Time Management
Setting SMART Goals
Planning and Scheduling Your Success
Why Set Goals
Creating an Action Plan
Module 7: Team Building
Types of Teams
The TORI Team Building Model
The Five Stages of Team Development
Characteristic of Great Teams
What’s Your Team Player Type?
Developing Team Action Plans
Module 8: Motivation
Why Motivation is Important
Identifying Motivators
Creating a Motivational Climate
Day 3 Wrap Up
How is your style reflected in your personal productivity?
How does your style influence your goals and vision?
BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
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