Phoenix TS
Course Overview
This training course provides the skills to analyze and evaluate information to obtain the greatest amount of knowledge from a piece of data. This training will address:
- The skills to evaluate, identify and distinguish between relevant and irrelevant information
- Components of critical thinking
- Non-linear thinking
- Logical thinking
- Evaluate information
- Benefits of critical thinking
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Course Outline
Critical Thinking
- Overview
- Understanding Critical Thinking
- Where Do Other Types of Thinking Fit In?
- Pitfalls to Reasoned Decision Making
- The Critical Thinking Process
- A Critical Thinker’s Skill Set
- Creating Explanations
- Dealing with Assumptions
- Common Sense
- Critical and Creative Thought Systems
- Putting It Into Practice
Problem Solving and Decision Making
- Overview of Problem Solving and Decision Making
- Defining Problem Solving and Decision Making
- Making Decisions
- Getting Real
- The Problem Solving Model
- The Problem Solving Toolkit
- Case Study and Group Exercise
- SWOT Analysis
- Making Good Group Decisions
- Analyzing and Selecting Decisions
- Planning and Organizing
Emotional Intelligence
- Overview of Emotional Intelligence
- History of Emotional Intelligence
- Emotional Intelligence Defined
- EI Blueprint
- Optimism
- Validating Emotions in Others
- Understanding Emotions
- Setting Your Personal Visions
