Course Outline
Module 1: Overview
Module 2: Creating Positive Relationships
Module 3: Growing Our Self-Awareness
Module 4: Communication Basics
Module 5: Communication Barriers
Module 6: Asking Questions
Module 7: Listening Skills
Module 8: Body Language
Module 9: Communication Styles
Module 10: Creating a Positive Self-Image
Module 11: Frame of Reference
Module 12: Techniques for the Workplace
Module 13: Assertiveness