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Class Details

Communication Strategies Training Course Price: $1,495

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Communication Strategies Training Course Includes:

  • Class exercises in addition to training instruction
  • Courseware books, notepads, pens, highlighters and other materials
  • Course retake option
  • Full breakfast with variety of bagels, fruits, yogurt, doughnuts and juice
  • Tea, coffee, and soda available throughout the day
  • Freshly baked cookies every afternoon - *only at participating locations

Course Outline

Module 1: Overview

Module 2: Creating Positive Relationships

Module 3: Growing Our Self-Awareness

Module 4: Communication Basics

Module 5: Communication Barriers

Module 6: Asking Questions

Module 7: Listening Skills

Module 8: Body Language

Module 9: Communication Styles

Module 10: Creating a Positive Self-Image

Module 11: Frame of Reference

Module 12: Techniques for the Workplace

Module 13: Assertiveness

Objectives

Communication Strategies Training Objectives: 

  • Identify common communication problems
  • Develop skills to ask questions
  • Learn what their non-verbal messages are saying
  • Develop skills in listening actively and emphatically to others
  • Enhance the ability to handle difficult situations
  • Deal with situations assertively