Class Details

Price: $1,095

Course Includes:

  • Expert instruction 
  • Exercises
  • Courseware books, notepads, pens, highlighters and other materials
  • Full breakfast with variety of bagels, fruits, yogurt, doughnuts and juice
  • Tea, coffee, and soda available throughout the day
  • Freshly baked cookies every afternoon - *only at participating locations

Course Outline

Module One: Course Overview

Module Two: Why Delegate?

  • Advantages and Disadvantages
  • More on Delegation
  • Self-Assessment

Module Three: What is Delegation?

  • Delegation Definitions
  • Levels of Delegation
  • Guidelines for Success
  • Lateral Delegation

Module Four: Pre-Assignment Review

Module Five: Picking the Right Person

Module Six: The Delegation Meeting

Module Seven: Putting it into Practice

Module Eight: Giving Instructions

  • Three Types of Instructions
  • Preparing Instructions

Module Nine: Monitoring Delegation

Module Ten: Practicing Delegation

  • Decision One
  • Decision Two
  • Decision Three
  • Decision Four
  • Decision Five

Module Eleven: Giving Feedback

  • The Ingredients of Good Feedback
  • Case Studies

Module Twelve: Becoming a Good Delegator

  • Recommended Reading List

 

Objectives

At the conclusion of this course, participants will be able to do the following:

  • Clearly identify how delegation fits into their job and how it can make them more successful
  • Identify different ways of delegating tasks
  • Give better instructions for better delegation results
  • Monitor delegation results
  • Give effective feedback