Phoenix TS’ Microsoft 365 Fundamentals course provides foundational knowledge on the benefits of adopting cloud services and the Software as a Service (SaaS) cloud model.
It also introduces the individual to Microsoft Azure and compares Microsoft 365 and Office 365.
Why Take The Microsoft 365 Certified: Fundamentals Course?
Your certification places you at the front of the line.
Passing the exam will allow you to attain an industry-recognized merit from Microsoft that says: you
know what you’re doing. It proves to your employer that you have the necessary skills and
knowledge to earn top dollar when you work for them.
Increase Your Salary:
- The average salary for someone who holds an Microsoft 365 Certified: Fundamentals
certification is around $90,000
Abilities Validated By The Certification:
- Differentiate between the various cloud service models
- Identify the key differences between Microsoft 365 and Office 365
- Plan for migration to Microsoft 365 services
- Identify key differences between Microsoft on-premises services vs. Microsoft 365
cloud services - Define enterprise mobility in Microsoft 365
- Identify how Microsoft 365 services support teamwork.
- Describe identities, including cloud, on-premises, and hybrid identity
- Describe cloud device management and protection, including the use of Intune
- Describe data protection, including the use of Azure Information Protection
- Describe compliance in general and the compliance features in Microsoft 365
- Describe Microsoft 365 subscriptions, licenses, billing, and support
Recommended Knowledge & Experience:
- General IT knowledge or any general experience working in an IT environment
- General (sales level) experience on corresponding Microsoft on-premises products,
such as Exchange Server, SharePoint, Office Professional, AD RMS and others - Experience addressing business/legal/security requirements for IT
Exam Topics & Scoring:
Exam MS-900: Microsoft 365 Fundamentals
DESCRIBE CLOUD CONCEPTS (10-15%)
Describe the different types of cloud services available
- describe Microsoft’s IaaS, and PaaS offerings
- describe where Microsoft Azure and Dynamics 365 fit in to the Microsoft ecosystem
- cloud-based productivity solutions
Describe the benefits of and considerations for using a cloud service instead of on-premises services
- describe public, private, and hybrid scenarios
- identify scenarios when usage of cloud-based services is more beneficial than on-premises services
- compare costs of cloud-based services with on-premises services
- identify factors that drive organizations to move to the cloud
DESCRIBE CORE MICROSOFT 365 SERVICES AND CONCEPTS (30-35%)
Identify core Microsoft 365 capabilities
- productivity and teamwork (IM and chat, online meetings, email and calendaring, Office
productivity apps, file storage and sharing, intranet and team sites, enterprise social,
accessibility) - business management (simplified management, business process automation, extensibility,
business voice and phone systems, forms and workflow management, business intelligence, work
management, customer scheduling and booking, mileage tracking and reporting) - security and compliance (identity and access management, information protection and
governance, threat protection, security management, insider risk management, compliance
management, discover and respond) - describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal
Describe options for deploying and supporting Windows and Office
- describe the deployment and release models for Windows-as-a-Service (WaaS) including
deployment rings - describe the capabilities of Windows Virtual Desktop (WVD) and when it makes sense to
implement WVD - identify deployment and servicing methods for Office 365 ProPlus
Describe analytics capabilities in Microsoft 365
- describe capabilities of Workplace Analytics and MyAnalytics
- describe the reports available in the Microsoft 365 Admin center and other admin centers
Describe Microsoft 365 collaboration solutions
- explain how collaboration solutions in Microsoft 365 can drive personal and organizational
productivity - describe the capabilities for extending Office and Microsoft Teams with Power Platform and
third-party apps and services
EXPLAIN SECURITY, COMPLIANCE, PRIVACY, AND TRUST IN MICROSOFT 365 (30- 35%)
Explain zero-trust security principles for Microsoft 365
- identify key components that need to be protected within an organization’s cloud and on- premises infrastructure
- describe key security pillars of protection, including identity, documents, network, and devices
Explain unified endpoint management concepts
- explain device and application management
- describe bring you own device (BYOD), and application and device management
- explain the value of the Microsoft Endpoint Manager (MEM) including Microsoft Intune and System Center
Explain identity and access management concepts
- describe concepts of cloud identity, on-premises identity, and hybrid identity
- describe the purpose and value of implementing multi-factor authentication (MFA)
- describe the purpose and value of conditional access
Explain Threat Protection in Microsoft 365
- identify how Microsoft 365 services address the most common current threats
- describe the concepts of Cloud App Security
Describe the Service Trust portal, Security center, and Compliance Manager
- identify differences between the Service Trust portal, Security center, and Compliance Manager
- explain the trust relationship between Microsoft and service locations
- describe data protection options including data segregation
- describe how compliance scores are generated and how they can be used
- describe scenarios where knowing the compliance score benefits an organization
- describe the value and capabilities of the Service Trust portal
- explain insider risk management capabilities in the compliance score
- identify eDiscovery use cases and scenarios
- explain why privacy matters to Microsoft
- demonstrate the Security Center and Secure Score benefits and capabilities
Describe information protection and governance solutions
- explain information protection and governance
- identify the types of sensitivity labels and when to use each type
DESCRIBE MICROSOFT 365 PRICING AND SUPPORT (20-25%)
PLAN, PREDICT, AND COMPARE PRICING
- describe the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services
- explain available billing and bill management options including billing frequency and methods of payment
- optimize costs based on licensing options
Identify licensing options available in Microsoft 365
- describe the available licensing and management options for Microsoft 365
- describe additional capabilities available when a customer purchases Azure Active Directory
P1, Azure Active Directory P2, and Azure AD Basic
Describe the service lifecycle in Microsoft 365
- describe private, public preview, and General Availability (GA) options
- describe the correlation between lifecycle options and pricing
- describe use cases and capabilities for the Microsoft 365 Roadmap portal
Describe support offerings for Microsoft 365 services
- describe how to create a support request for Microsoft 365 services
- describe service level agreements (SLAs) concepts, use cases for SLAs, SLA tiers, roles, and responsibilities
- determine service health status by using the Microsoft 365 dashboard or the tenant dashboard
- describe how organizations can communicate with Microsoft by using UserVoice
Prepare for your exam:
The best way to prepare is with first-hand experience. Taking advantage of the opportunities that Phoenix TS provides will assist you with gathering all the knowledge and skills you’ll need for certification.
Phoenix TS Microsoft 365 Certified: Fundamentals – Learning Pathways
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Microsoft 365 Certified Fundamentals
Course Overview Phoenix TS’ Microsoft 365 Fundamentals course provides foundational knowledge on the benefits of adopting cloud services and the Software as a Service (SaaS) cloud model. Phoenix TS’ 1-day instructor-led Microsoft 365 Fundamentals training and certification boot camp in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online provides specific focus on […]
