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Business Communication

The benefits of synchronous learning on employee retention and engagement

July 29, 2022

Sean McKay

With corporate organizations comes the critical need to train employees on specific aspects of the job at which they are not proficiently skilled. This need simultaneously leaves employers with inefficient or ineffective means of training, which leads to low employee output, undesirable results, and overall subpar performance.

When it comes to employee training, there are a variety of methods that promise efficiency and effectiveness. However, each method is only as effective as it is appropriate. As such, it is useful to figure out what method of learning may work best for your employees. This is where Phoenix TS helps you.


Online instructor-led training for soft skills


Across the corporate sphere, soft skills are one of the essential skills employees need to work optimally. This skill-type diversity further warrants different methods of learning, some of which may require an assessment or certification after the training is complete. This is another reason Phoenix TS, a world-class training center dedicated to employee training, is the best option for your organization.

With Phoenix TS, businesses and government institutions wishing to upskill their team can take advantage of their instructor-led training program, either virtually or physically. The Phoenix TS training offers certification-based learning on technical skills and soft skills, including business etiquette, collaboration, creativity, leadership skills, performance management, etc., which corporate employees can utilize to augment their performances.


Benefits of synchronous learning


Phoenix TS employs an instructor-led training approach that promotes Foster’s synchronous learning among employees. As opposed to asynchronous learning where each trainee attends to their learning schedule at their convenience, synchronous learning is characterized by a specified training period during which all trainees are required to actively participate.

While asynchronous learning promises convenience and learning flexibility, when it comes to employee training, synchronous learning offers far more benefits to the employee and organization than asynchronous learning.

Whether online or in-person, instructor-led or synchronous learning offers the following benefits:

• Improvements in presentation skills: With the continuous learning exercises and assessment methods that the trainee undergoes, presentation skills, as well as communication skills are developed during the training period.

• Participation in real-time discussions during class time: Participation in class discussions has been positively correlated with retention and assimilation. As such, synchronous learning, unlike asynchronous learning, offers an avenue through which trainees can engage in constructive dialogue and discussions.

• Active participation and teamwork during class activities: Synchronous learning also provides the opportunity for trainees to become resourceful among themselves while taking an active part in class activities. The absence of this opportunity is a restriction on trainee performance and a drawback on asynchronous learning.

• Provision of networking and connection opportunities among classmates: Especially with in-person classes, the opportunity to interact with classmates on a personal level, helps trainees to build social confidence and maintain high-value connections.


Get in touch


Phoenix TS is a top-tier training center that assists businesses of all sizes and sectors in developing a workforce that is engaged and committed to ongoing professional and personal growth. Offering world-class computer training, soft-skills training, IT certification, management courses, and technical skills training, Phoenix TS provides the highest quality of training possible while fostering positivity, growth, and humanity.

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