BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
This two day instructor-led course is designed to provide uniformed members with the knowledge and skills necessary to effectively supervise civilian employees in a uniformed organization. Participants will learn the unique challenges and dynamics of supervising civilian staff, explore effective leadership techniques, and understand how to build successful working relationships. At the completion of this course, participants will be able to:
By the end of the course, participants will:
- Understand the Role of Supervising Civilian Employees
- Develop Effective Communication Skills
- Master Leadership Techniques for Civilian Employee Supervision
- Implement Performance Management Strategies
- Resolve Conflicts and Facilitate Problem-Solving
- Foster Positive Working Relationships
- Navigate Legal Considerations and Policies
Course Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
Course Outline
Module 1: Introduction to Supervising Civilian Employees
- Understanding the role and responsibilities of supervising civilian employees in a uniformed organization
- Exploring the unique challenges and dynamics of supervising civilian staff
- Establishing expectations and fostering a positive work environment
Module 2: Communication and Collaboration
- Effective communication strategies for working with civilian employees
- Building rapport and establishing trust with civilian staff
- Collaborating across uniformed and civilian teams for successful outcomes
Module 3: Leadership Skills for Supervising Civilians
- Leadership styles and their application in supervising civilian employees
- Motivating and engaging civilian staff to maximize productivity and performance
- Managing conflicts and promoting a positive work culture
Module 4: Performance Management for Civilian Employees
- Setting performance expectations and providing feedback to civilian employees
- Conducting performance evaluations and identifying areas for improvement
- Developing performance improvement plans and supporting professional growth
Module 5: Coaching and Mentoring
- Techniques for coaching and mentoring civilian employees
- Providing guidance and support for career development
- Fostering a culture of continuous learning and growth
Module 6: Conflict Resolution and Problem-Solving
- Strategies for resolving conflicts and addressing issues with civilian employees
- Mediation techniques and problem-solving approaches
- Maintaining professionalism and managing difficult conversations
Module 7: Legal Considerations and Policies
- Understanding legal considerations and policies relevant to supervising civilian employees
- Ensuring compliance with employment laws and regulations
- Handling disciplinary matters and grievances appropriately
Module 8: Building Successful Working Relationships
- Developing effective working relationships with civilian employees
- Promoting teamwork and collaboration between uniformed and civilian staff
- Leveraging the Phoenix framework with TypeScript to streamline workflows and enhance productivity
BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
