Problem Decomposition

Module 1: Course Overview

Module 2: Definitions• Defining Problem Solving and Decision Making

• Problem Identification • Eight Essentials to Defining a Problem • Problem Solving in Action

Module 3: Making Decision

• What it Means • Types of Decisions • Facts vs. Information • Decision-Making Traps

Module 4: Getting Real

Module 5: The Problem-Solving Model

• Model Overview • Real Problems • Phase One • Phase Two • Phase Three

Module 6: Case Study

• The Truck

Module 7: The Problem Solving Toolkit

• The Basic Tools • The Fishbone • Degrees of Support • Creative Thinking Methods • Brainstorming and Brainwriting • More Methods

Module 8: Aspirinia

• Decision Information • Individual Action Steps • Group Planning

Module 9: Swotting Up

• SWOT Analysis • Individual Analysis

Module 10: Making Good Group Decisions

• Working Toward the Decision • Avoiding Fatal Mistakes

Module 11: Analyzing and Selecting Solutions

• Selecting Criteria • Creating a Cost-Benefit Analysis

Module 12: Planning and Organizing

• Introduction • Follow-Up Analysis • Evaluate • Adapt, Close, and Celebrate

Module 13: Understanding Persuasion

• How Persuasion Works • Pre-Assignment Review

Module 14: Preparing to Persuade

• Pushing and Pulling • Communicating with Confidence • Frame of Reference

Module 15: Getting Off on the Right Foot

• Building Rapport • Matching and Mirroring • Pacing • Leading

Module 16: Presentation Strategies

• Five Point for Any Presentation • Preparing with the Five S Pattern • Presentations

Module 17: Using Stories to Persuade

• The Importance of Story • Storytelling Time

Module 18: Using Neuro Linguistic Programming

• Defining Neuro Linguistic Programming • A Brief History • Understanding Common NLP Terms • Embedding Positive or Negative Commands • Influencing Outcomes