Phoenix TS

Managing Employee Conduct and Performance Training

This 2-day training provides students with knowledge and skills for managing employee problems, performance, and other challenges.

Course Overview

This 2-day instructor-led training teaches professionals the necessary skills and techniques to:

  • Distinguish between a performance problem and a conduct problem
  • Determine when employee conduct is actionable
  • Decide whether to take formal or informal action
  • List the most common factors in assessing penalties
  • Follow the correct steps in a performance counseling session
  • Write a performance improvement plan
  • Learn the steps in a performance-based action


Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.


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Course Outline

Day 1

  • Dealing with Problem Employees
  • A Strategic Overview
  • Disciplinary offenses
  • Disciplinary Actions
  • Deciding the Penalty
  • Proof and Documentation
  • Dealing with Common Problems

Day 2

  • The Most Common Mistakes
  • Probationary Period
  • Preventative Steps and Extreme Steps
  • Handling Performance Problems
  • The Performance Improvement Plan
  • The Performance-Based Action
  • Within-Grade-Increases
  • Labor Issues (Conditions of Employment, Formal Discussion, Weingarten Rights, What is a Past Practice, Our Union stewards Official Time, Reprisal, and ULP)

Get More Information!

Fill out the form below to get more info and pricing for Managing Employee Conduct and Performance Training!

  • Price Match Guarantee

    We’ll match any competitor’s price quote. Call us at 240-667-7757.

  • Included in this Managing Employee Conduct and Performance Training

    • 2 days instructor-led training
    • Managing Employee Conduct and Performance Training training book
    • Notepad, pen and highlighter
    • Variety of bagels, fruits, doughnuts and cereal available at the start of class*
    • Tea, coffee and soda available throughout the day*
    • Freshly baked cookies every afternoon*
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