Due to Covid-19 safety restrictions PhoenixTS will temporarily be unable to provide food to our students who attend class at our Training Center; however, our Break Areas are currently open where students will find a constant supply of Coffee, Tea and Water. Students may bring their own lunch and snacks to eat in our breakrooms or at their seat in the classroom or eat out at one of the many nearby restaurants.
Course Overview
Phoenix TS ITIL Strategist: Direct, Plan and Improve course covers integration of proven areas in IT design to build, test, launch, run and support products and services. These areas are all central elements in development and operations of technology systems and services.
Our 3-day instructor-led ITIL Strategist: Direct, Plan and Improve training course in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online covers ‘IT’ areas of work. However often these areas have not been built, run and integrated as seamlessly as needed to fully deliver optimum value
Schedule
ITIL Strategist: Direct, Plan and Improve
date
location
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Course Objectives
- drive and manage effective organizational change
- encourage a culture of continual improvement
- facilitate decision-making
- support change management
- minimize disruption
- innovate while remaining compliant.
ITIL Strategist: Direct, Plan and Improve Exam
Exam Details
- 40 questions
- Multiple choice
- 28 out of 40 marks required to pass (70%)
- 90 minutes
- Closed book.
ITIL Strategist: Direct, Plan and Improve Training FAQs
- Professionals who needs to align their team’s objectives to the organizational strategy
- Please note: an ITIL 4 Foundation certification is a pre-requisite for studying Direct, Plan and Improve.
Due to Covid-19 safety restrictions PhoenixTS will temporarily be unable to provide food to our students who attend class at our Training Center; however, our Break Areas are currently open where students will find a constant supply of Coffee, Tea and Water. Students may bring their own lunch and snacks to eat in our breakrooms or at their seat in the classroom or eat out at one of the many nearby restaurants.
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