Day One 

Introduction and Overview

• History of Federal Performance Management
• Agency specific approaches and alternatives
• Linking organizational mission to performance

Planning and Measuring Employee Performance

• Linking individual position to performance measures
• Establishing individual measures of performance
• Measuring results
• Defining elements of performance
• Documenting expectations
• Communicating expectations

Day Two

Monitoring Performance

• Analyzing individual performance
• Informal feedback
• Formal progress reviews
• Skills in performance communication
• Problem performance issues
• Assessment and adjustment

Developing Employees

• Determine development needs
• Assesses performance resources
• Employee development discussions
• Development Plans

Day Three

Rating Performance

• Rules and records required
• Performance evaluation
• Performance discussion
• Documentation requirements

Results communication

• Performance Consequences
• Possible outcomes
• Actions to be taken for affirmative and negative performance
• Requirements for individual performance based actions
• Performance management resources