Course Overview
This 3-day, instructor-led course covers the following topics:
- The basis for performance decisions
- The current federal performance management systems
- How performance distinctions will be measured
- How to help employees progress toward established performance goals
- How to evaluate performance against established standards and communicate results
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.
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Course Outline
Introduction and Overview
- History of Federal Performance Management
- Agency specific approaches and alternatives
- Linking organizational mission to performance
Planning and Measuring Employee Performance
- Linking individual position to performance measures
- Establishing individual measures of performance
- Measuring results
- Defining elements of performance
- Documenting expectations
- Communicating expectations
Monitoring Performance
- Analyzing individual performance
- Informal feedback
- Formal progress reviews
- Skills in performance communication
- Problem performance issues
- Assessment and adjustment
Developing Employees
- Determine development needs
- Assesses performance resources
- Employee development discussions
- Development Plans
Rating Performance
- Rules and records required
- Performance evaluation
- Performance discussion
- Documentation requirements
Results communication
- Performance Consequences
- Possible outcomes
- Actions to be taken for affirmative and negative performance
- Requirements for individual performance based actions
- Performance management resources
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