Phoenix TS

Critical Thinking Training

Course Overview

Our 2-day, instructor-led Critical Thinking training course provides the skills to analyze and evaluate information to obtain the greatest amount of knowledge from a piece of data. This training will address:

  • The skills to evaluate, identify and distinguish between relevant and irrelevant information
  • Components of critical thinking
  • Non-linear thinking
  • Logical thinking
  • Evaluate information
  • Benefits of critical thinking

There are no prerequisites for this course.


Critical Thinking Training


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Course Outline


  • Objectives
  • Pre-assignment review

Components of Critical Thinking

  • Applying reason
  • Open mindedness
  • Analysis
  • Logic
  • Case studies

Non-Linear Thinking

  • “You Should Step Out of Your Comfort Zone”
  • “Don’t Jump to Conclusions”
  • Expect and initiate change
  • Being ready to adapt
  • Case studies

Logical Thinking

  • Ask the right questions
  • Organize the data
  • Evaluate the information
  • Draw conclusions
  • Case studies

Critical Thinkers (I)

  • Active listening
  • Be curious
  • Be disciplined
  • Be humble
  • Case studies

Critical Thinking (II)

  • Seeing the Big Picture
  • Objectivity
  • Using your emotions
  • Being self-aware
  • Case studies

Evaluate the Information

  • Making assumptions
  • Watch out for bias
  • Ask clarifying questions
  • SWOT analysis
  • Case studies

Benefits of Critical Thinking

  • Being more persuasive
  • Better communication
  • Better problem solving
  • Increased emotional intelligence
  • Case studies

Changing Your Perspective

  • Limitations of your point of view
  • Considering others viewpoint
  • Influences on bias
  • When new information arrives
  • Case studies

Problem Solving

  • Identifying inconsistencies
  • Trust your instincts
  • Asking why?
  • Evaluate the solution(s)
  • Case studies

Putting It All Together

  • Retaining your new skills
  • Reflect and learn from mistakes
  • Always ask questions
  • Practicing critical thinking
  • Case studies

Wrapping Up

  • Words from the wise
  • Lessons learned

Critical Thinking Training FAQs

Who should take the Critical Thinking training course?

This course is geared to professionals at all levels, to include managers, supervisors, and team members. There are no prerequisites for the course.

What do students say about the Critical Thinking training course?

“[Instructor] had a lot of energy and made the class a wonderful experience, both from a learning environment perspective and just a fun and collaborative place to be in.”
Student, December 2019

“Knowledgeable energetic instructor, facility conducive to learning.”
Student, December 2019

“This was an excellent class to take.”
Student, November 2018

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  • Included in this Critical Thinking Training

    • 2 days instructor-led training
    • Critical Thinking Training training book
    • Notepad, pen and highlighter
    • Variety of bagels, fruits, doughnuts and cereal available at the start of class*
    • Tea, coffee and soda available throughout the day*
    • Freshly baked cookies every afternoon*
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