BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
Our one day, instructor-led, CompTIA AI Essentials course in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online, is a beginner‑friendly course that shows you how to use AI assistants like ChatGPT, Copilot, and Gemini to do your job faster and better. At the completion of this course, participants will be able to:
- Understand generative AI and chatbots: Learn what they are, how they work, and their strengths and limitations in everyday use.
- Create effective prompts: Write clear, focused prompts with purpose, context, and constraints to improve results.
- Verify AI outputs: Recognize inaccuracies and apply simple methods to check and refine responses.
- Use conversational workflows: Improve outcomes through iteration, prompt chaining, and ongoing interaction.
- Apply responsible AI practices: Protect sensitive information and align usage with organizational policies.
- Identify practical use cases: Leverage AI to streamline tasks, overcome blank-page challenges, and support decision-making.
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
Program Level
Beginner
Field of Study
Generative AI
Course Outline
AI Unveiled
- Defining AI
- Getting started with AI
- Applying AI solutions in business
- Exploring AI as a collaborative partner
- Using AI to support your team
- Talking to coworkers about AI
Generative AI Frontiers
- Types of generative AI
- Selecting the right tool
- Engineering effective prompts
- What is prompt engineering
- Practicing prompt engineering
Balancing Innovation and Privacy
- Examining roles in cybersecurity
- Addressing AI legal and ethical issues
- Making decisions using AI
Future Trends and Innovations in AI
- Anticipating what comes next in AI
- Preparing for the future with AI
Exam Information
- CompTIA AI Essentials is a training course, not a full certification exam. When you pass the built‑in Competency Assessment, you’ll earn a CompTIA CompCert (Competency Certificate) that shows you’ve built real AI assistant skills.
Course Audience
AI Essentials is for you if you’re new to working with AI assistants and want to build solid, practical skills. It’s designed with real workplaces in mind, but it also works well for individual learners. It’s a great fit for:
- Tech and non‑tech professionals, students, and career changers who want to safely and effectively bring AI assistants into their everyday work.
- People in knowledge or desk-based roles who are expected to use tools like ChatGPT, Copilot, or Gemini.
- Organizations that want to upskill employees across enterprise, delivery partner, or government teams.
No prior experience required.
BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
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