BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
This 2-day instructor led course will provide participants with informative tools and practical strategies that can be used to help empower their team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity and generate an enhanced workplace. When teams implement goals and communicate with one another, they are able to achieve powerful results! At the completion of this course, participants will be able to:
- Define accountability and personal accountability
- Differentiate between ownership and accountability
- Use feedback as a tool to enhance performance
- Understand the barriers of workplace accountability
- Focus on building accountability in leadership
- Effectively set SMART goals
- Identify the components of the cycle of accountability
- Work towards achieving the benefits of accountability
- Implement delegation and understand when and how to use it
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
Course Outline
Day 1
Module One: Getting Started
Module Two: What is Accountability?
- Defining Accountability
- Personal Accountability
- Being Held Accountable
- Accountability vs. Blame
- Understanding the Importance
- Case Study
- Module Two: Review Questions
Module Three: Creating an Accountable Workplace
- Modeling Accountability
- Valuing Accountability
- The Front-Loading Benefits
- Teamwork
- The Accountability Cycle
- Case Study
- Module Three: Review Questions
Module Four: The C’s of Accountability
- Clarification
- Common Purpose
- Communication
- Collaboration
- Consequences
- Case Study
- Module Four: Review Questions
Module Five: Building Ownership
- Ownership vs Accountability
- The Ownership Mentality
- Why Does it Matter
- The Weight of Micromanaging
- Sharing Your Vision
- Case Study
- Module Five: Review Questions
Module Six: Accountability in Leadership
- What is Leadership?
- The Role of the Organization
- The Role of the Manager
- The Role of the Employee
- Strengthening Leadership Accountability
- Case Study
- Module Six: Review Questions
Day 2
Module Seven: The Power of Goal-Setting
- Setting SMART Goals
- Who’s Accountable
- Identifying Your “Why”
- Goal Lengths
- Remaining Loyal to Your Goals
- Case Study
- Module Seven: Review Questions
Module Eight: Feedback as a Tool
- Choosing Positivity
- Considering the Time Frame
- Giving Feedback
- Receiving Feedback
- Creating an Action Plan
- Case Study
- Module Eight: Review Questions
Module Nine: Effective Delegation
- What is Delegation
- How to Delegate
- When to Delegate
- Whom Should You Delegate?
- Dismissing Delegation
- Case Study
- Module Nine: Review Questions
Module Ten: Barriers to Accountability
- Closed Communication
- Failure to Meet Expectations
- Lack of Self-Confidence
- Lacking Alignment
- Overcoming Obstacles
- Case Study
- Module Ten: Review Questions
Module Eleven: The Benefits of Accountability
- Improving Performance
- Building Trust and Integrity
- Employee Engagement
- Workplace Satisfaction
- Dedication to Your Role
- Case Study
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
