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Phoenix TS

Voice and Video Over Internet (VoIP)

BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!

Course Overview

This course provides a foundational understanding of Voice over IP (VoIP) technology. Participants will learn the basic concepts, components, and benefits of VoIP, as well as how voice is transmitted over IP networks. The course is designed to give participants the knowledge needed to work with VoIP systems in a professional environment.

At the completion of this course, participants will be able to:

  • Understand the fundamentals of VoIP and how it differs from traditional telephony.
  • Identify basic components and protocols used in VoIP systems.
  • Explain how voice traffic is transmitted over IP networks.
  • Recognize common challenges in VoIP deployments, such as latency and call quality.
  • Apply basic practices for configuring and troubleshooting VoIP systems.

Schedule

Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.

Audience

  • Network administrators and engineers new to VoIP technology
  • IT professionals responsible for network planning, voice, or unified communications
  • Individuals seeking foundational knowledge for future VoIP training or certification

Prerequisites

  • Basic understanding of networking concepts, such as IP addressing and routing
  • Familiarity with TCP/IP and general network operations

BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!

Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org

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