BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
This 3 day course focuses on improving how projects and programs are managed to achieve better quality results. Participants explore key ideas, models, and tools used by leading quality thinkers to strengthen performance and customer satisfaction. They’ll gain an understanding of what quality means, how to design effective quality processes, and how to measure and maintain high standards within an organization. The course also emphasizes developing a culture of continuous improvement, focusing on customer needs, and using proven methods to monitor and enhance performance over time. At the completion of this course, participants will be able to:
- Apply modern quality management philosophies and models.
- Design and implement effective quality programs.
- Analyze and reduce quality costs.
- Use statistical and process control tools for performance improvement.
- Integrate customer feedback into quality initiatives.
- Conduct quality audits and evaluations for continuous improvement.
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
Course Topics
Core principles and definitions of quality
Major quality philosophies and approaches
Project and organizational quality management
Cost of quality and performance measurement
Customer focus and satisfaction
Requirements and process management
Quality tools and data-driven improvement methods
Auditing, evaluation, and continuous improvement
Implementing and sustaining a quality culture
BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
