Class Details

>Price: $1,050

Course Includes:

  • Class exercises in addition to training instruction
  • Courseware books, notepads, pens, highlighters and other materials
  • Full breakfast with variety of bagels, fruits, yogurt, doughnuts and juice
  • Tea, coffee, and soda available all day
  • Freshly baked cookies every afternoon - * only at participating locations


At the conclusion of this course, participants will be able to do the following:

  • Utilize proven communication approaches to reach a common understanding of expectations
  • Monitor performance and provide ongoing feedback to avoid surprises
  • Deliver effective performance- focused feedback
  • Overcome reluctance toward conducting performance-based discussions
  • Eliminate personal issues that get in the way of effective performance discussions
  • Communicate and recognize successful performance
  • Plan interim and annual performance review conversations
  • Recognize the differences between performance and conduct

Register for Class

Date Location
03/19/19 - 03/20/19, 2 days, 8:30AM – 4:30PM Columbia, MD Sold Out!