BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
This instructor-led course focuses on how to effectively serve all types of customers while developing the skills and mindset to improve personal and professional performance. Participants will learn how to build strong customer relationships, understand customer needs, and create positive experiences that encourage return business. This training will address:
- Who are the customers
- Establishing your attitude
- Identifying customer needs
- Generating return business
- Electronic customer service
There are no prerequisites for this course.
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
![[image]](https://phoenixts.com/wp-content/themes/phoenixts-com/assets/images/temp/image-9@2x.jpg)
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BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
