Class Details

Learn more about this course by reading the course outline below. 

Course Outline

Module 1: Getting Started

Module 2: What is Emotional Intelligence

  • Self Management
  • Self Awareness
  • Self Regulation
  • Self Motivation
  • Empathy

Module 3: Four Skills in Emotional Intelligence

  • How to Accurately Perceive Emotions
  • Use Emotions to Facilitate Thinkng
  • Understand Emotional Meanings
  • Manage Emotions

Module 4: Verbal Communication Skills

  • Focused Listening
  • Asking Questions
  • Communicating with Flexibility and Authenticity

Module 5: Non-Verbal Commication Skills

  • OBody Language
  • The Signals You Send to Others
  • It's Not What You Say, It's How You Say It

Module 6: Social Management and Responsibility

  • Benefits of Emotional Intelligence
  • Articulate your Emotions Using Language

Module 7: Tools to Regulate Your Emotiions

  • Seeing the Other Side
  • Self Management and Self Awareness
  • Giving in Without Giving Up

Module 8: Gaining Control

  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Brining it All Together

Module 9: Business Practices

  • Understand Emotions and How to Manage Them in the Workplace
  • Role of Emotional Intelligence at Work
  • Disagreeing Constructively
  • Optimism
  • Pessimism
  • The Balance Between Optimism and Pessimism

Module 10: Making an Impact

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive


Upon completion of this two-day training course, students will be able to: 

  • Define self-leadership and what it means on an individual level 
  • Assume responsibility for your results by understanding who you are, what you want, and how to reach your goals 
  • Describe the four pillars of self-leadership 
  • Use techniques related to adjusting to change, cultivating optimism, and developing good habits to build your self-leadership 
  • Understand what emotional intelligence means 
  • Recognize how our emotional health and physical health are related 
  • Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace 
  • Understand the different emotions and how to manage them 
  • Create a personal vision statement 
  • Understand the difference between optimism and pessimism 
  • Validate emotions in others

Register for Class

Date Location
03/10/20 - 03/11/20, 2 days, 8:30AM – 4:00PM Columbia, MD Sold Out!