Class Details

Price: $1,095

Course Includes:

  • Expert instruction 
  • Exercises
  • Courseware books, notepads, pens, highlighters and other materials
  • Full breakfast with variety of bagels, fruits, yogurt, doughnuts and juice
  • Tea, coffee, and soda available throughout the day
  • Freshly baked cookies every afternoon - *only at participating locations

Course Outline

Module 1: Overview

Module 2: What is a High Reliability Organization?

Module 3: Key Concepts

Module 4: The Anticipation Principles

Module 5: The Containment Principles

Module 6: Auditing for High Reliability

Module 7: Test Driving