Class Details

Price: $3,500

10-Day Course Includes:

Enroll in this Course with Federal Training Dollars - Learn More!

  • Class exercises in addition to training instruction
  • Courseware books, notepads, pens, highlighters and other materials
  • Course retake option
  • Exam Voucher
  • Full breakfast with variety of bagels, fruits, yogurt, doughnuts and juice
  • Tea, coffee, and soda available throughout the day
  • Freshly baked cookies every afternoon - *only at participating locations

To learn more about group pricing options, contact our team at 240-667-7757

Course Outline

CompTIA A+

Motherboards & Expansion Cards

  • Proper Safety Processes
  • Motherboards
  • Setting the BIOS
  • Expansion cards

Central Processing Units and Power Supplies

  • CPUs
  • Power supplies

Storage: Memory and Physical

  • Overview and Types of Random Access Memory (RAM)
  • Media and Storage Devices

Connections

  • Interface Connections
  • Connectors and cables

Peripheral Devices

  • Display
  • Additional Devices

Printers

  • Processing Images
  • Installing and Maintaining Printers

Client OS

  • Differences Between Editions
  • Windows Explorer Configuration
  • Command Line
  • Virtualization

OS Configuration

  • Tools for Configuring the System
  • Information and Monitoring the System
  • Managing Tasks
  • Files for Configuration

Hardware Configuration

  • Settings for the Hardware and Device
  • Partitions and Disks

Networking Basics

  • Overview of Networks
  • Types of Internet Connections
  • Network Devices

Protocols

  • TCP/IP
  • Protocols and Ports

Physical Networks

  • Types of Cables and Connectors
  • Properties
  • Tools for Networking

Wireless Networks

  • Standards for Wireless Networking
  • Small Office/Home Office (SOHO) Networks

PC Networking

  • Forming Network Connections
  • Printer and File Sharing
  • Remote Connection

User Security and Authentication

  • Authentication and Users
  • Security Policies from Windows
  • Security for File Systems

Systems and Data Security

  • Identification of Common Threats
  • Physical and Digital Security
  • Proper Data Destruction and Disposal Techniques
  • Effectively Detecting and Removing Malware

Preventative Maintenance

  • Backup Performance
  • Maintaining Disks
  • Software Updates

Basics of Troubleshooting

  • Methods for Troubleshooting
  • Toolkits

System Hardware – Troubleshooting

  • Core System Elements
  • Storage Devices

Printer and Displays – Troubleshooting

  • Issues with Displays
  • Printers

Network – Troubleshooting

  • Physical Networks
  • Logical Networks

OS – Troubleshooting

  • Tools for Startup and Recovery
  • Windows and App Issues

Installing and Upgrading an OS

  • Windows Preparation
  • Installation Process
  • Compatibility and Upgrades

Notebooks

  • Hardware Components
  • Displays
  • Features of Laptops
  • Troubleshooting Techniques

Mobile Devices

  • Tablets vs Laptops
  • Mobile OS Basic Features
  • Email and Mobile Networks
  • Mobile Device Security
  • Synchronization of Data onto Mobile

Professional Conduct

  • Expectations of Communication and Professionalism
  • Environmental Issues
  • Procedure for Incident Response

CompTIA Network+

Basics of Networking

  • OSI, TCP/IP Models
  • Network Components and the OSI Model

Ports and Protocols

  • Common Protocols for Networking
  • DNS
  • DHCP
  • TCP and UDP Common Ports
  • IP Addressing

Routing and Switching

  • Routing
  • Router and Switch Installation Techniques

Technologies for Networking

  • Network Technologies
  • LAN and WAN Technologies
  • Virtual Networks

Connectors and Media

  • Types of Standard Media
  • Types of Standard Connectors
  • Components for Wiring Distribution

SOHO Networks

  • Network Implementation

Wireless Networking

  • Standards for Wireless
  • Wireless Network Installation and Configuration Process
  • Wireless Security Implementation

Optimizing and Monitoring

  • Network Hardware and Software Tools
  • Traffic Monitoring and Analysis
  • Optimizing Performance
  • Network Appliances

Accessing the Network

  • Security Methods
  • Authenticating Users

Network Security

  • Securing the Network
  • Threat Mitigation
  • Appliances and Methods for Network Security
  • Firewall Installation and Configuration

Network Troubleshooting

  • Methods for Troubleshooting
  • Documentation of Management
  • Troubleshooting Problems with Physical Connectivity
  • Troubleshooting Routers and Switches
  • Troubleshooting Issues with the Wireless Network

 

Class Exam

Exam 220-901: CompTIA A+ Essentials

Objectives:

  • PC Hardware (40%)
  • Networking (27%)
  • Laptops (11%)
  • Printers (11%)
  • Operational Procedures (11%)

Details:

  • Number of Questions: 100
  • Passing Score: 675 on a scale of 100-900
  • Duration: 90 minutes
  • Format: multiple choice and performance-based
  • Delivery: Pearson VUE

Exam 220-902: CompTIA A+ Practical

Objectives:

  • Operating Systems (33%)
  • Security (22%)
  • Mobile Devices (9%)
  • Troubleshooting (36%)

Details:

  • Number of Questions: 100
  • Passing Score: 700 on a scale of 100-900
  • Duration: 90 minutes
  • Format: multiple choice and performance-based
  • Delivery: Pearson VUE

Exam N10-004: CompTIA Network+

Objectives:

  • Network Technologies (20%)
  • Network Media and Topologies (20%)
  • Network Devices (17%)
  • Network Management (20%)
  • Network Tools (12%)
  • Network Security (11%)

Details:

  • Number of Questions: 100
  • Passing Score: 720 on a scale of 100-900
  • Duration: 90 minutes
  • Format: multiple choice
  • Delivery: Pearson VUE

Exam N10-005: CompTIA Network+

Objectives:

  • Network Concepts (21%)
  • Network Installation and Configuration (23%)
  • Network Media and Topologies (17%)
  • Network Management (20%)
  • Network Security (19%)

Details:

  • Number of Questions: 100
  • Passing Score: 720 on scale of 100-900
  • Duration: 90 minutes
  • Format: multiple choice
  • Delivery: Person VUE

For all the exams you can purchase the vouchers directly through Phoenix TS.

Phoenix TS is an authorized testing center for Pearson VUE & Prometric exams. Register for exams for visiting the Pearson VUE or Prometric websites or call us at (240) 667-7757. 

Register for Class

Date Location
10/29/18 - 11/09/18, 10 days, 8:30AM – 4:30PM Columbia, MD Register
10/29/18 - 11/09/18, 10 days, 8:30AM – 4:30PM Online Register
12/10/18 - 12/21/18, 10 days, 8:30AM – 4:30PM Columbia, MD Register
12/10/18 - 12/21/18, 10 days, 8:30AM – 4:30PM Online Register
12/10/18 - 12/21/18, 10 days, 8:30AM – 4:30PM Colorado Springs, CO Register
01/14/19 - 02/01/19, 10 days, 8:30AM – 4:30PM Columbia, MD Register
02/11/19 - 03/01/19, 10 days, 8:30AM – 4:30PM Fort Gordon, GA Register
02/11/19 - 03/01/19, 10 days, 8:30AM – 4:30PM Columbia, MD Register
05/13/19 - 05/24/19, 10 days, 8:30AM – 4:30PM Fort Gordon, GA Register
05/13/19 - 05/24/19, 10 days, 8:30AM – 4:30PM Colorado Springs, CO Register
08/12/19 - 08/23/19, 10 days, 8:30AM – 4:30PM Fort Gordon, GA Register
08/12/19 - 08/23/19, 10 days, 8:30AM – 4:30PM Colorado Springs, CO Register
11/11/19 - 12/06/19, 10 days, 8:30AM – 4:30PM Colorado Springs, CO Register
11/18/19 - 12/06/19, 10 days, 8:30AM – 4:30PM Fort Gordon, GA Register