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Class Details

CompTIA A+ Price: $2,395

This 5-day CompTIA A+ training course supplies students with the knowledge and skills to prepare for the CompTIA A+ certification exam. The course consists of hands-on exercises and lectures focusing on topics such as computer hardware, operating systems, PC components, PC networking, PC security, laptops, and printers.

Price Match Guarantee Phoenix TS

CompTIA A+ Course Includes:

  • 5-Day Training with an A+ Certified Instructor & CompTIA Platinum Partner Training Center
  • A+ Courseware
  • A+ Practice Exams (60 Days) 
  • A+ Labs (6 Months)
  • A+ Reading Plan 
  • Online Mentoring (6 Months) 
  • Pre and Post Assessments
  • Detailed Reporting on A+ Exam Readiness - Located In Your Indiualized Student Learning Portal 
  • A+ Onsite Exam Scheduling 
  • A+ Exam Voucher with Second Chance Voucher Included 
  • Certificate of Completion for up to 40 CEUs/CPEs to be used toward renewing relevant certifcations 
  • A+ Course Retake Guarantee 
  • Full breakfast with variety of bagels, fruits, yogurt, doughnuts and juice*
  • Tea, coffee, and soda available throughout the day*
  • Freshly baked cookies every afternoon* - *only at participating locations

Course Outline

CompTIA A+ 900 Series Outline

Peripherals and Adapters

  • Motherboard Components
  • Connection Interfaces
  • Display Devices
  • Audio and Multimedia Devices
  • Removable Storage Devices

System Components

  • Mass Storage Devices
  • System Memory
  • Processors 
  • BIOS and UEFI
  • Power Supplies

Troubleshooting and Mobile

  • Troubleshooting System Components
  • Laptops
  • Mobile Devices
  • Troubleshooting Mobile Devices

Print and Network Services

  • Printers
  • Configuring Printers
  • Troubleshooting Printers
  • Internet Protocol
  • Network Services

Installing Networks

  • SOHO Networks
  • SOHO Internet Connections
  • Enterprise Networks
  • Troubleshooting Networks
  • Custom Configuration

Supporting Windows (1)

  • Windows Operating System
  • Administration Tools
  • Managing Storage
  • Managing files
  • Managing Applications

Supporting Windows (2)

  • Managing Devices
  • Managing Performance
  • Maintenance and Backup
  • Installing Windows

Windows Networking

  • Configuring Network Connections
  • Securing Network Connections
  • Configuring Shared Resources
  • Virtualization

Troubleshooting and Security

  • Troubleshooting PC Operating Systems
  • Troubleshooting Boot Problems
  • Threats and Vulnerabilities
  • Viruses and Malware
  • Workstation Security
  • Data Security

Linux, OS X, and Mobile OS

  • Linux Operating System
  • OS X
  • Mobile Operating Systems
  • Mobile OS Security and Troubleshooting
  • Safety and Environmental Procedures
  • Professionalism and Communication

CompTIA A+ 220-1001 & 220-1002 Series Outline

Module 1: Troubleshooting

  • Troubleshooting theory
  • Safety
  • Professionalism

Module 2: Motherboards and CPUs

  • Motherboards
  • CPUs

Module 3: Computer power supplies

  • Power supply connectors
  • Power supply installation
  • Power supply troubleshooting

Module 4: Memory

  • Read-only memory
  • Random access memory

Module 5: Computer expansion

  • Expansion interfaces
  • Expansion card installation
  • Connectors and cables

Module 6: Physical storage

  • Disk drives
  • RAID storage
  • Optical drives
  • Other storage methods

Module 7: Input-output devices

  • Input devices
  • Output devices
  • Dual input-output devices

Module 8: Display Devices

  • Display technologies
  • Display technologies

Module 9: Operating systems

  • Windows versions and features
  • Non-Windows operating systems
  • Operating system installation and upgrades
  • Applications and scripting

Module 10: Windows management

  • Operating system features and tools
  • Control Panel utilities
  • Command-line tools
  • Operating system troubleshooting

Module 11: Network basics

  • Classifying networks
  • Network devices
  • Internet connections

Module 12: Network cables and connectors

  • Twisted-pair connections
  • Coaxial connections
  • Optical media

Module 13: Network protocols

  • TCP/IP settings
  • Transport protocols
  • Application protocols

Module 14: Wireless networking

  • Wireless technology
  • Wi-Fi standards

Module 15: Windows networking

  • Network shares
  • Network connections
  • Connection troubleshooting

Module 16: Virtualization and cloud computing

  • Vitualization
  • Cloud computing

Module 17: Mobile devices

  • Mobile device types
  • Mobile device configuration
  • Mobile device troubleshooting

Module 18: Security principles

  • Threats and vulnerabilities
  • Security controls

Module 19: Security technologies

  • Operating system security
  • Security hardware and software

Module 20: Securing devices and data

  • Workstation security
  • Mobile device security
  • Security troubleshooting

Module 21:SOHO network configuration

  • SOHO router features
  • Network security

Module 22: Printers and multi-function print devices

  • Printer technologies
  • Printer installation and maintenance
  • Printer troubleshooting

Module 23: Custom computers

  • Custom computer considerations

Module 24: Operational procedures

  • IT operations
  • Environmental factors
  • Incident response
  • Backup and recovery

Objectives

CompTIA A+ Course Objectives 

At the completion of this course, students will be able to do the following:

  • Assemble components based on customer requirements
  • Install, configure and maintain devices, PCs, and software for end users
  • Understand the basics of networking and security/forensics
  • Effectively and safely diagnose, resolve, and document common hardware and software issues
  • Apply troubleshooting skills
  • Provide appropriate customer support
  • Understand the basics of virtualization, desktop imaging, and deployment

Class Exam

 *You must purchase two A+ vouchers - one for each exam necessary to earn the certification. 

CompTIA A+ 220-901 & 220-902 Exams

To earn the CompTIA A+ certification, candidates must pass two exams:

  • The Essentials Exam (220-901)
    • Covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues.
  • The Practical Application Exam (220-902)
    • Covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.

Essentials Exam 220-901 Details:

  • Exam 220-901 consists of 90 questions
  • Exam is 90 minutes long
  • Exam format - multiple choice and performance-based 
  • Passing score is 675 (scoring range is 100-900)

Practical Application Exam 220-902 Details:

  • Consists of 90 questions
  • Exam is 90 minutes long
  • Exam format - multiple choice and performance-based
  • Passing score is 700 (scoring range is 100-900)

A+ Exams measure the following skills:

  • Computer hardware, security and networking knowledge
  • The ability to troubleshoot, repair and maintain problems and processes
  • Knowledge of various operating systems and software
  • Understanding of operational procedures

CompTIA A+ 220-1001 & 220-1002 Exams

220-1001 Objectives:

  1. Mobile Devices (14%)
  2. Networking (20%)
  3. Hardware (27%)
  4. Virtualization and Cloud Computing (12%)
  5. Hardware and Network Troubleshooting (27%)

220-1002 Objectives:

  1. Operating Systems (27%)
  2. Security (24%)
  3. Software Troubleshooting (26%)
  4. Operational Procedures (23%)

Phoenix TS is an authorized testing center for Pearson VUE & Prometric exams. Register for exams for visiting the Pearson VUE or Prometric websites or call us at (240) 667-7757.

Register for Class

Date Location
06/03/19 - 06/07/19, 5 days, 8:30AM – 4:30PM Columbia, MD Register
06/17/19 - 06/21/19, 5 days, 8:30AM – 4:00PM Mechanicsburg, PA Sold Out!
07/08/19 - 07/12/19, 5 days, 8:30AM – 4:30PM Tysons Corner, VA Register
08/19/19 - 08/23/19, 5 days, 8:30AM – 4:30PM Tysons Corner, VA Register
08/19/19 - 08/23/19, 5 days, 8:30AM – 4:00PM Mechanicsburg, PA Sold Out!
09/09/19 - 09/13/19, 5 days, 8:30AM – 4:00PM Ogden, UT Sold Out!
09/09/19 - 09/13/19, 5 days, 9:00AM – 4:30PM Raleigh, NC Register
09/30/19 - 10/04/19, 5 days, 8:30AM – 4:30PM Tysons Corner, VA Register
11/18/19 - 11/22/19, 5 days, 8:30AM – 4:30PM Tysons Corner, VA Register