Class Details

Price: $3,595

GSA Eligible 

5-day Course includes:

  • Instructional training and class exercises
  • Required course materials such as pens, notebooks, highlighters, books and other materials
  • Course Retake option
  • Sample exam questions
  • Breakfast, which includes a combination of bagels, doughnuts, yogurt, fruit and juices
  • Soda/Coffee/Tea, which are available throughout the day
  • Fresh baked cookies are available in the afternoon at participating locations

Course Outline

Module 1: Tools and Methodologies of Troubleshooting

Module 2: Troubleshooting at SECHNIK Networking Ltd.

Module 3: Troubleshooting at TINC Garbage Disposal Ltd.

Module 4: Troubleshooting at PILE Forensic Accounting Ltd.

Module 5: Troubleshooting at Bank of POLONA Ltd.

Module 6: Troubleshooting at RADULKO Transport Ltd.


  • Describe the troubleshooting tools and methodologies that are used to identify and resolve issues in complex enterprise networks
  • Isolate and fix the network issues that various organizations are in case studies are facing

Class Exam

The TSHOOT exam is one of the three needed to achieve the CCNP certification.

300-135 TSHOOT exam details:

  • Number of Questions: 15-25
  • Passing Score: 790/Variable
  • Test Duration: 120 minutes
  • Test Format: Some multiple choice questions, but primarily testlets, simlets and router simulations
  • Test Delivery: Pearson VUE

The TSHOOT exam tests candidates in the following domains:

  • Network Principles
  • Layer 2 Technologies
  • Layer 3 Technologies
  • VPN Technologies
  • Infrastructure Security
  • Infrastructure Services

Phoenix TS is an authorized Pearson VUE testing center. To register for your CCNP exam(s), simply select Phoenix TS as your preferred testing center on the Pearson VUE website or call our center directly to schedule your exam.