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To keep our catalog current and career-aligned, we partner with third-party training providers, bringing you the best available curriculum, tools, and instructors across the digital landscape.
Future-ready digital skills, built for working professionals
The Digital Frontiers Academy is the professional learning and credentialing arm of DFI, delivering non-degree, industry-aligned courses and certifications. Programs are primarily live-virtual, with custom in-person options for corporate and institutional partners, designed to strengthen digital skills and keep professionals competitive in the digital economy.
To keep our catalog current and career-aligned, we partner with third-party training providers, bringing you the best available curriculum, tools, and instructors across the digital landscape.
We offer custom in-person programs for corporate partners - on campus or at your site - aligned to your goals and technology needs.
Course: AI-100T01: Designing and Implementing an Azure AI Solution Course Overview: This three-day intermediate certification course focuses on the architectural design and deployment of Azure-based artificial intelligence solutions, specifically customer support bots and conversational agents. Building these AI solutions is much like constructing a bridge between complex data and human-friendly interaction, ensuring that users can access information through natural, intuitive dialogue. Key Objectives & Skills: * Conversational AI Architecture: Design and build advanced chat bots and virtual agents using the Microsoft Bot Framework and Azure Bot Services. * Knowledge Base Integration: Implement QnA Maker to transform static documentation into interactive, searchable knowledge bases for automated user support. * Natural Language Processing (NLP): Develop sophisticated language understanding capabilities with LUIS to accurately interpret user intent and improve response relevance. * Advanced Cognitive Integration: Enhance bot functionality by integrating Azure Cognitive Services for sentiment analysis, image recognition, and OCR. * Solution Monitoring & Optimization: Analyze system requirements to implement and monitor scalable AI solutions that adhere to enterprise security and performance standards.
Course: AI-900T00: Microsoft Azure AI Fundamentals Course Overview: This one-day foundational course introduces the core concepts of artificial intelligence and the specific Microsoft Azure services used to create AI solutions. It is designed to build a broad awareness of AI workloads—much like a high-level map of a new territory—allowing participants to identify the right cloud tools for machine learning, computer vision, and natural language processing without needing prior data science expertise. Key Objectives & Skills: * AI Workload Identification: Describe common AI scenarios and the guiding principles of responsible AI development to ensure ethical and fair deployments. * Machine Learning Basics: Explain the fundamental principles of machine learning and how to use Azure Machine Learning to create and publish predictive models. * Computer Vision Features: Explore techniques for visual data processing, enabling applications to \"see\" and interpret images and video files. * Natural Language Processing (NLP): Identify Azure services for analyzing text, recognizing speech, and translating languages to bridge communication gaps. * Conversational AI: Understand the basic concepts of building intelligent bots and agents that can engage in natural dialogue with users across multiple channels.
Course: AI+ Prompt Engineer Level 1 Course Overview: This foundational one-day certification course equips participants with the essential skills to effectively communicate with and harness the power of advanced AI models like GPT and Gemini. Students will explore the intersection of human creativity and AI capability, learning to automate complex workflows and drive organizational innovation through precise prompt design. Key Objectives & Skills: * Prompting Techniques: Master advanced strategies including Zero-Shot, Few-Shot, and Chain-of-Thought prompting to significantly improve the accuracy of AI responses. * Multimodal Tool Proficiency: Gain hands-on experience with leading text and image generation platforms to generate high-quality content and solve real-world business problems. * Image Manipulation: Apply specialized techniques such as style modifiers, inpainting, and outpainting to create and refine sophisticated visual assets. * Ethical Governance: Implement responsible AI practices by navigating data privacy, security protocols, and mitigation strategies for algorithmic bias.
Course: Certified Artificial Intelligence Practitioner™ (CAIP) Course Overview: This advanced five-day certification course transforms data professionals into skilled practitioners capable of designing and implementing end-to-end machine learning solutions. Much like a master chef selecting and preparing ingredients to create a complex five-course meal, students learn to curate raw data and apply a precise sequence of algorithms to produce robust, high-performing AI models that solve critical business challenges. Key Objectives & Skills: * Model Selection & Architecture: Identify and implement the most effective AI and machine learning algorithms—including neural networks, SVMs, and random forests—to address specific organizational needs. * Data Engineering & Preparation: Master the collection, transformation, and feature engineering of both structured and unstructured data to ensure model accuracy and reliability. * Full-Lifecycle Development: Execute the complete methodical workflow from problem formulation and model training to rigorous evaluation and hyperparameter tuning. * MLOps & Operationalization: Deploy machine learning models into production environments using automated pipelines to ensure seamless integration and long-term scalability. * Performance Maintenance: Monitor and secure machine learning systems in production, maintaining the integrity and performance of the AI solution over time.
Course: GenAIBIZ Course Overview: This comprehensive one-day course is designed to demystify generative artificial intelligence for business professionals, transforming high-level concepts into actionable organizational strategies. Navigating the world of generative AI is much like learning to use a high-powered telescope; once you understand the lenses of text, image, and code generation, you can see far beyond traditional operational boundaries and discover entirely new vistas of productivity and innovation. Key Objectives & Skills: * Multimodal Content Generation: Master the practical application of AI to generate professional-grade text, code, audio, and visual media to solve diverse business problems. * AI Fundamentals: Build a robust technical foundation by defining the core principles of artificial intelligence and the specific mechanisms of generative models. * Strategic Implementation: Develop and apply organizational best practices to integrate generative AI into existing workflows while evaluating the success of AI-driven projects. * Risk & Ethics Management: Identify and mitigate the critical shortcomings and ethical risks associated with generative AI, including bias and security concerns. * Business Problem Solving: Leverage advanced AI capabilities to automate routine tasks and create innovative solutions that drive competitive advantage.
Course: Introduction to Generative AI Course Overview: This foundational course demystifies the rapidly evolving landscape of Generative AI, providing a clear roadmap for professionals to leverage these powerful tools in their daily operations. Think of Generative AI as a \"digital Swiss Army knife\" for the mind, capable of carving out complex solutions from raw data with unprecedented speed and creativity. Participants will leave with a solid grasp of how Large Language Models (LLMs) function and the practical knowledge required to integrate them safely into a business environment. Key Objectives & Skills: * Generative Foundations: Distinguish between traditional and generative models, understanding the underlying \"engine\" that allows AI to create original text, images, and code. * Strategic Implementation: Identify high-impact business use cases to automate content generation, streamline data summarization, and accelerate brainstorming sessions. * Prompting Fundamentals: Master the art of \"algorithmic whispering\" by crafting clear, structured prompts that maximize the quality and relevance of AI-generated outputs. * Ethical Risk Management: Navigate the potential pitfalls of AI by identifying biases, hallucinations, and privacy concerns to ensure responsible and secure deployment within an organization.
Course: Mastering Microsoft Copilot Course Overview: This one-day intensive course provides a comprehensive exploration of Microsoft Copilot as a primary tool for enhancing enterprise productivity and streamlining daily operations. Participants master the skills necessary to integrate AI-powered assistance into their professional routines, ensuring more efficient task management and informed decision-making. Key Objectives & Skills: * Task & Productivity Enhancement: Demonstrate advanced proficiency in utilizing Microsoft Copilot to automate routine tasks and improve overall output quality. * Custom Workflow Development: Design and implement tailored workflows that effectively incorporate Copilot’s features to meet specific organizational needs. * Ethical AI Implementation: Understand and apply critical ethical considerations and data security standards when utilizing AI tools in a business context. * Strategic Decision-Making: Leverage AI-driven insights to refine decision-making processes and handle daily responsibilities with greater speed and accuracy. * Internal Knowledge Transfer: Develop the capability to train and support colleagues in the effective adoption of Copilot throughout the organization.
Phoenix TS' 4-day instructor-led Microsoft Administering Relational Databases on Microsoft Azure training and certification boot camp in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online teaches the knowledge and skills to administer a SQL Server database infrastructure for cloud, on-premises and hybrid relational databases and who work with the Microsoft PaaS relational database offerings. Additionally, it will be of use to individuals who develop applications that deliver content from SQL-based relational databases. What You'll Learn Plan, deploy and configure Azure SQL offerings Monitor database performance and tune a database and queries for optimum performance Plan and configure a High Availability Solution
Phoenix TS' 1-day instructor-led Microsoft Azure Data Fundamentals training and certification boot camp in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online you will learn the fundamentals of database concepts in a cloud environment, get basic skilling in cloud data services, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will identify and describe core data concepts such as relational, non-relational, big data, and analytics, and explore how this technology is implemented with Microsoft Azure. They will explore the roles, tasks, and responsibilities in the world of data. The students will explore relational data offerings, provisioning and deploying relational databases, and querying relational data through cloud data solutions with Microsoft Azure. They will explore non-relational data offerings, provisioning and deploying non-relational databases, and non-relational data stores with Microsoft Azure. Students will explore the processing options available for building data analytics solutions in Azure. They will explore Azure Synapse Analytics, Azure Databricks, and Azure HDInsight. Students will learn what Power BI is, including its building blocks and how they work together. What You'll Learn Describe core data concepts in Azure Explain concepts of relational data in Azure Explain concepts of non-relational data in Azure Identify components of a modern data warehouse in Azure
Microsoft Excel 2021/365 Level 3 builds on the concepts and skills of our Level 1 and Level 2 courses to provide advanced tools for solving real-world problems in Microsoft Excel: lookup and decision-making functions, auditing and error-handling, array functions, date and text functions, importing and exporting, what-if-analysis, and macros. Students will benefit most from this course if they want to use Excel to perform real-world tasks such as handling and getting information from large amounts of data from sources inside out and outside of Excel, creating output that varies according to conditions, manipulating dates and text, and automating repetitive tasks.
This three day, instructor led course covers the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will show how to access and process data from a range of data sources including both relational and non-relational sources. Finally, this course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution. At the completion of this course, participants will be able to: Prepare data Model data Visualize and analyze data Deploy and maintain assets
Our 4-day instructor-led PMI-PBA (PMI Professional in Business Analysis) training and certification boot camp in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online walks you through how PMI has constructed the certification, what material is covered on the exam, and why it matters to your job. Today more than ever the world is moving towards project-based work. The jobs of business analysts and solution builders are intermingled with project environments and management of projects. PMI has recognized the need to educate and certify the role of the business analyst as viewed through the lens of the project. With the introduction of the PBA credential, PMI is formalizing the importance of BA work in the project management world. They have highlighted specific knowledge areas, skills, and published materials which describe the value of business analysis to projects and built the new PMI-PBA certification around them. Phoenix TS is a PMI Authorized Training Partner which means you are guaranteed quality PMI PBA course delivery by authorized PMI Instructors.
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Course: Certified Ethical Hacker (CEH) Course Overview: This comprehensive five-day boot camp immerses IT security professionals in the mindset of a malicious actor to systematically identify and fortify vulnerabilities within a network infrastructure. Think of this training as a \"stress test\" for a digital fortress, where you learn to bypass your own defenses only to build them back stronger and more resilient against real-world threats. Participants will gain mastery over the latest hacking tools and methodologies required to secure enterprise environments and successfully pass the EC-Council CEH certification exam. Key Objectives & Skills: * Vulnerability & Attack Vectors: Identify weaknesses across diverse target systems by mastering footprinting, scanning networks, and performing advanced enumeration. * Exploitation & System Hacking: Gain hands-on experience in executing buffer overflows, SQL injections, and session hijacking to understand how unauthorized access is achieved. * Malware & Threat Analysis: Analyze the mechanics of Trojans, viruses, and worms while implementing robust countermeasures to neutralize evolving malware threats. * Perimeter Defense Evasion: Learn sophisticated techniques for evading IDS, firewalls, and honeypots to better configure and monitor defensive security controls. * Emerging Tech Security: Apply specialized hacking methodologies to secure Cloud Computing, IoT, and Operational Technology (OT) environments.
Course: CISM (Certified Information Security Manager) Course Overview: This five-day, advanced certification boot camp provides a common body of knowledge for information security management, with a primary focus on risk management as the foundation of organizational security. Managing an enterprise security program is much like being the captain of a large vessel; you must not only understand the technical mechanics of the engine but also navigate the strategic waters of governance, risk, and incident response to ensure a safe arrival at your destination. Key Objectives & Skills: * Information Security Governance: Establish and maintain an information security governance framework that aligns with organizational goals and compliance requirements. * Information Risk Management: Implement a robust risk assessment process to identify assets, assess business impacts, and manage vulnerabilities effectively. * Security Program Development: Design and manage a comprehensive security architecture that integrates security awareness, training, and lifecycle activities. * Incident Management & Response: Develop and implement response and recovery plans to ensure business continuity and minimize the impact of security incidents. * Strategic Alignment: Align the information security program with other business functions to ensure a cohesive approach to enterprise-wide risk management.
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Course: CISSP (Certified Information Systems Security Professional) Course Overview: This five-day, instructor-led certification boot camp provides a comprehensive review of the eight domains within the (ISC)² Common Body of Knowledge (CBK), focusing on the design, engineering, and management of an organization\'s overall security posture. Mastery of these domains is much like gaining a 360-degree view from the command center of a global infrastructure, ensuring that every layer—from physical assets to software code—is synchronized and defended against sophisticated threats. Key Objectives & Skills: * Security & Risk Management: Apply foundational concepts of confidentiality, integrity, and availability (CIA) to govern information security in alignment with business strategies. * Security Architecture & Engineering: Implement and manage secure design principles, cryptographic solutions, and physical security controls to protect logical and physical assets. * Communication & Network Security: Secure network components, protocols, and architectural characteristics across the OSI model to ensure safe data transmission. * Identity & Access Management (IAM): Control and manage the lifecycle of human and non-human identities, including the role of authentication, authorization, and accounting (AAA). * Security Operations: Effectively assess security data, manage change, and implement incident response and recovery plans to maintain operational resilience.
Course: CompTIA Cybersecurity Analyst (CySA+) Course Overview: This five-day, intermediate-level certification boot camp focuses on applying behavioral analytics and threat intelligence to detect and mitigate cybersecurity threats within an organization. Much like a high-tech surveillance system that not only records events but also predicts suspicious activity based on patterns, this training equips analysts with the tools to proactively defend network infrastructures. Key Objectives & Skills: * Threat Intelligence & Analysis: Leverage advanced data analysis techniques to identify, prioritize, and neutralize emerging cyber threats before they penetrate the network. * Vulnerability Management: Implement comprehensive vulnerability management programs, including assessment, remediation, and reporting, to minimize the organizational attack surface. * Incident Response & Digital Forensics: Develop and execute precise incident response procedures and utilize digital forensic tools to investigate and recover from security breaches. * Security Operations (SecOps): Master the application of security tools and automation to continuously monitor and protect host and network infrastructures. * Compliance & Reporting: Apply regulatory requirements and organizational policies to produce clear, actionable security reports for stakeholders and management.
Course: CompTIA PenTest+ Course Overview: This five-day intermediate-level certification course provides cybersecurity professionals with the technical proficiency to plan, scope, and execute comprehensive penetration tests. Participants learn to identify and exploit vulnerabilities across network infrastructures, applications, and cloud environments while developing effective communication strategies to report findings and remediation steps. Key Objectives & Skills: * Engagement Scoping & Planning: Master the legal and technical requirements for defining assessment boundaries and managing the documentation required for professional security engagements. * Vulnerability Identification: Utilize advanced reconnaissance and scanning techniques, including OSINT and active network probes, to detect and categorize security weaknesses. * Attack & Exploitation Methodologies: Execute targeted attacks against host systems, wireless networks, and web applications to validate the severity of identified vulnerabilities. * Tool & Scripting Proficiency: Leverage industry-standard penetration testing tools and basic scripting (Python, PowerShell, Bash) to automate vulnerability assessment and post-exploitation tasks. * Strategic Reporting: Compile technical findings into professional remediation reports that assist organizations in prioritizing and mitigating critical security risks.
Course: CompTIA Security+ Course Overview: This accelerated five-day certification boot camp provides a comprehensive foundation in baseline cybersecurity skills, preparing participants to secure networks, devices, and data against modern threats. Think of this course as the \"universal building code\" for information security; it ensures that every practitioner has the essential blueprint and standardized tools required to construct a safe and resilient digital environment. Key Objectives & Skills: * Threat & Vulnerability Mitigation: Identify and analyze common security threats and vulnerabilities to implement proactive countermeasures and strengthen the organizational attack surface. * Security Architecture & Engineering: Design and deploy secure network architectures using standardized protocols, hardware hardening, and cryptographic principles. * Security Operations (SecOps): Master the application of specialized security tools to monitor systems, detect suspicious activity, and execute effective incident response and recovery procedures. * Identity & Access Management (IAM): Implement robust authentication and authorization frameworks to ensure that only verified users can access sensitive digital assets. * Governance & Risk Management: Navigate the complexities of organizational security policies and compliance requirements to ensure all security measures align with broader enterprise goals.
Course: CompTIA SecurityX Course Overview: This advanced five-day certification course prepares experienced security professionals to architect, engineer, and implement secure solutions across complex enterprise environments. Navigating this level of cybersecurity is much like serving as the lead engineer on a global communications satellite; you must ensure every internal component is resilient against failure while simultaneously shielding the entire system from a barrage of external environmental pressures. Key Objectives & Skills: * Enterprise Security Architecture: Design and implement resilient, advanced security architectures that integrate zero-trust models and adaptive security strategies across hybrid and cloud environments. * Complex Risk Management: Analyze and mitigate sophisticated cyber risks by balancing stringent security requirements with critical organizational business objectives. * Security Engineering & Automation: Master the integration of automation and orchestration within identity management, endpoint security, and network troubleshooting to enhance system responsiveness. * Advanced Operations & Forensic Analysis: Conduct deep-dive vulnerability assessments, threat hunting, and digital forensic investigations to neutralize advanced persistent threats (APTs). * Governance & Compliance Strategy: Ensure all technical implementations align with overarching cybersecurity governance frameworks, legal requirements, and risk management policies.
Course: Architecting on AWS Course Overview: This three-day advanced course provides a comprehensive deep dive into building and optimizing IT infrastructure on the Amazon Web Services platform. Designing a cloud environment is much like urban planning; you must strategically organize various \"neighborhoods\" of compute, storage, and databases to ensure they are connected by a robust \"transportation\" network of secure, high-speed connectivity. Key Objectives & Skills: * Well-Architected Infrastructure Design: Apply the AWS Well-Architected Framework to build scalable, resilient, and highly available cloud solutions that align with industry best practices. * Multimodal Service Integration: Master the selection and configuration of diverse AWS services, including compute layers, database types, and storage solutions tailored to specific project needs. * Automation & Elasticity: Implement advanced automation strategies to manage cloud resources efficiently, allowing your infrastructure to expand and contract dynamically based on demand. * Security & Identity Management: Architect robust security layers using AWS Identity and Access Management (IAM) and advanced networking protocols to protect enterprise data. * Cost & Performance Optimization: Analyze infrastructure patterns to optimize operational costs and enhance system performance through decoupling architectures and serverless microservices.
Phoenix TS' 4-day instructor-led Microsoft Azure Administrator training and certification boot camp in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution. What You'll Learn Identity Governance and Compliance Azure Administration Virtual Networking Intersite Connectivity Network Traffic Management Azure Storage Azure Virtual Machines Serverless Computing Data Protection and Monitoring
Phoenix TS A+ accelerated course provides participants with the knowledge base for taking the A+ certification exam. The course involves hands on training on a computer’s hardware and operating systems. Participants will gain the skills needed to comprehend the fundamentals of PC technology, PC networking, and PC security. Our 5-day instructor-led A+ training and certification boot camp in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online is ideal for someone in the early stages of their IT career. It covers: Basic computer hardware PC installation & configuration Networking & connectivity Laptop, mobile device & printer maintenance Operating systems Security This course will prepare you for both parts of the A+ Certification exam. There are no prerequisites for this course. However, it is recommended that you have basic knowledge of computing concepts and experience using computers that run on a Windows operating system before enrolling in this course.
Phoenix TS Network+ accelerated course provides participants with preparation for the Network+ certification exam. Participants will gain the skills and knowledge required to perform installation, management, and troubleshooting on various networks living and platforms. Our 5-day instructor-led Network+ training and certification boot camp in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online will lead students through exam objectives such as network technologies, media and topologies, installation and configuration, security and management. Upon completion of training, candidates will be prepared to tackle the Network+ certification exam administered on the last day of class.
This 5 day course provides a fast-paced introduction to Java™ programming for new developers. Students begin with Java syntax and core programming concepts, then advance to object-oriented design, data handling, and control structures. Topics include arrays, inheritance, exception handling, file I/O, Swing GUI programming, and multithreading. Through hands-on exercises using the Eclipse IDE, participants will gain the skills to build and manage functional Java applications. Price: [pts_price] 5-Day Course Includes: Class exercises in addition to training instruction Courseware books, notepads, pens, highlighters and other materials Full breakfast with variety of bagels, fruits, yogurt, doughnuts and juice Course retake option Tea, coffee, and soda available throughout the day Freshly baked cookies every afternoon - *only at participating locations For group training options, call us at (240) 667-7757 or email promo@phoenixts.wpenginepowered.com.
Our 2-day, instructor-led Advanced Python 3 Programming Training course, students already familiar with Python programming will learn the following: Advanced Python techniques such as Jupyter Notebook, the Collections module Mapping and filtering, lamba functions, advanced sorting Working with regular expressions in Python Working with databases, CSV files, JSON and XM Writing object-oriented code, testing and debugging Unicode and text encoding. Students should be familiar with Python programming. This knowledge can be developed in the Introduction to Python 3 Programming Training course.
This 5 day course provides a fast-paced introduction to Java™ programming for new developers. Students begin with Java syntax and core programming concepts, then advance to object-oriented design, data handling, and control structures. Topics include arrays, inheritance, exception handling, file I/O, Swing GUI programming, and multithreading. Through hands-on exercises using the Eclipse IDE, participants will gain the skills to build and manage functional Java applications. Price: [pts_price] 5-Day Course Includes: Class exercises in addition to training instruction Courseware books, notepads, pens, highlighters and other materials Full breakfast with variety of bagels, fruits, yogurt, doughnuts and juice Course retake option Tea, coffee, and soda available throughout the day Freshly baked cookies every afternoon - *only at participating locations For group training options, call us at (240) 667-7757 or email promo@phoenixts.wpenginepowered.com.
Course: Certified Associate in Project Management (CAPM) Course Overview: This three-day entry-level certification course establishes a solid foundation in project management principles, terminology, and best practices as defined by the Project Management Institute (PMI). Much like an apprentice learning the essential tools and techniques of a master craftsman, participants gain the fundamental knowledge required to initiate, plan, and execute successful projects across various industries and methodologies. Key Objectives & Skills: * Project Life Cycle & Methodologies: Distinguish between predictive, adaptive, and hybrid project approaches to select the most effective delivery method for specific organizational goals. * Business Analysis Framework: Understand the foundational domains of business analysis and their critical role in defining project scope and delivering stakeholder value. * Project Initiation & Planning: Master the processes for developing comprehensive project schedules, analyzing costs, and establishing robust communication protocols for resource management. * Execution & Quality Measurement: Implement project work delivery strategies while tracking progress through standardized quality metrics and uncertainty management techniques. * Risk & Procurement Management: Identify potential project risks and develop effective response plans while navigating the complexities of project procurement processes.
Phoenix TS A+ accelerated course provides participants with the knowledge base for taking the A+ certification exam. The course involves hands on training on a computer’s hardware and operating systems. Participants will gain the skills needed to comprehend the fundamentals of PC technology, PC networking, and PC security. Our 5-day instructor-led A+ training and certification boot camp in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online is ideal for someone in the early stages of their IT career. It covers: Basic computer hardware PC installation & configuration Networking & connectivity Laptop, mobile device & printer maintenance Operating systems Security This course will prepare you for both parts of the A+ Certification exam. There are no prerequisites for this course. However, it is recommended that you have basic knowledge of computing concepts and experience using computers that run on a Windows operating system before enrolling in this course.
Phoenix TS' instructor-led Lean Process and Six Sigma course teaches a data-driven approach for eliminating defects and waste in business processes within the Federal Government. This training will: Introduce Six Sigma Define tools required to deploy Six Sigma
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Our 4-day instructor-led PMI-PBA (PMI Professional in Business Analysis) training and certification boot camp in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online walks you through how PMI has constructed the certification, what material is covered on the exam, and why it matters to your job. Today more than ever the world is moving towards project-based work. The jobs of business analysts and solution builders are intermingled with project environments and management of projects. PMI has recognized the need to educate and certify the role of the business analyst as viewed through the lens of the project. With the introduction of the PBA credential, PMI is formalizing the importance of BA work in the project management world. They have highlighted specific knowledge areas, skills, and published materials which describe the value of business analysis to projects and built the new PMI-PBA certification around them. Phoenix TS is a PMI Authorized Training Partner which means you are guaranteed quality PMI PBA course delivery by authorized PMI Instructors.
Course: PMI Agile Certified Practitioner (PMI-ACP) Course Overview: This three-day advanced certification course validates a practitioner’s ability to understand and apply Agile principles and methodologies across diverse project environments. Mastering Agile is much like navigating a swift river in a kayak; instead of following a rigid, pre-planned course like a large ship, you learn to read the currents, make rapid adjustments, and pivot instantly to avoid obstacles and reach your destination more efficiently. Key Objectives & Skills: * Value-Driven Delivery: Master the techniques for prioritizing and delivering high-value increments to ensure projects consistently meet customer needs and business objectives. * Adaptive Planning & Estimation: Develop the skills to create flexible project schedules and estimates that evolve based on real-time feedback and shifting requirements. * Stakeholder Engagement: Implement effective communication strategies to foster active collaboration and manage expectations among all project participants. * Team Performance Optimization: Learn to build and lead high-performing, self-organizing teams by applying Scrum, XP, and Lean best practices. * Continuous Improvement: Utilize problem detection and resolution frameworks to refine processes, enhance product quality, and drive organizational growth.
Course: Project Management Professional (PMP) Course Overview: This intensive five-day, instructor-led certification boot camp provides participants with a practical and proven body of project management knowledge, aligning strictly with the latest PMI standards. Managing a project without this framework is much like attempting to navigate a vast, uncharted ocean without a compass or map; while you might stay afloat, you lack the strategic direction needed to avoid costly errors and reach your destination efficiently. Key Objectives & Skills: * High-Performing Team Creation: Master the skills to build, lead, and empower diverse teams while establishing ground rules and managing conflict to promote optimal performance. * Integrated Project Planning: Develop comprehensive strategies for managing scope, budget, schedule, and quality to ensure all project deliverables meet organizational standards. * Execution & Value Delivery: Execute project work with a focus on assessing risks, managing communications, and engaging stakeholders to deliver consistent business value. * Team Performance & Support: Support team members by identifying and removing impediments, applying emotional intelligence, and mentoring stakeholders for continuous growth. * Business Environment Management: Maintain a strategic focus on compliance requirements and organizational change while employing continuous process improvement to adapt to internal and external shifts.
Course: Scrum Master Course Overview: This two-day immersive certification boot camp introduces the foundational principles of the Scrum framework and the specific behaviors expected of a successful ScrumMaster. Much like a skilled referee in a fast-paced game, the ScrumMaster ensures that all participants follow the rules of the framework while simultaneously acting as a \"servant-leader\" to remove obstacles and keep the team moving toward a winning outcome. Key Objectives & Skills: * Scrum Framework Mastery: Develop a deep understanding of the core roles (Team Member, Product Owner, ScrumMaster), events (Sprints, Planning, Reviews), and artifacts (Backlogs) that define successful agile delivery. * Servant-Leadership & Coaching: Apply specialized core competencies in facilitation and coaching to serve the development team, the product owner, and the broader organization. * Empirical Thinking & Productivity: Utilize empirical process control to adjust team productivity based on real-world feedback and shifting project compositions. * Conflict Resolution & Facilitation: Implement effective conflict management strategies and remove impediments that prevent the team from delivering usable software increments. * Defining \"Done\": Establish and maintain clear organizational agreements on software readiness and quality standards to ensure consistency across the development lifecycle.
This one-day, instructor-led intermediate course builds on the foundational skills learned in Outlook Level 1. Participants will learn to organize and manage email more efficiently, customize message settings, and take advantage of advanced Outlook features such as rules, mail merges, and collaboration tools. The course also covers effective use of folders, categories, searching, filtering, notes, and the Journal to streamline workflow and improve productivity. By the end of the course, students will be able to use Outlook more efficiently and leverage its advanced tools for professional communication and organization. At the completion of this course, participants will be able to: Organize Outlook using folders, categories, quick steps, and advanced search and filter tools. Manage mail effectively using rules, junk mail controls, and mailbox cleanup techniques. Customize message options and appearance to enhance communication. Use Notes and the Journal for tracking information and activities. Perform mail merges, share items, and integrate Outlook with other Microsoft applications for collaboration.
Phoenix TS Network+ accelerated course provides participants with preparation for the Network+ certification exam. Participants will gain the skills and knowledge required to perform installation, management, and troubleshooting on various networks living and platforms. Our 5-day instructor-led Network+ training and certification boot camp in Washington, DC Metro, Tysons Corner, VA, Columbia, MD or Live Online will lead students through exam objectives such as network technologies, media and topologies, installation and configuration, security and management. Upon completion of training, candidates will be prepared to tackle the Network+ certification exam administered on the last day of class.
This five-day, instructor led course prepares participants for the CompTIA Security X (CAS-005) certification, formerly known as CompTIA Advanced Security Practitioner (CASP+). The rebranding reflects an evolution in the certification, aligning with modern cybersecurity challenges, including zero trust security, cloud and hybrid environments, automation, and adaptive security approaches. The exam has been updated to emphasize enterprise-level security solutions, risk management, incident response, and security operations. At the completion of this course, participants will be able to: Design and implement advanced security architectures for enterprise environments. Analyze and mitigate cyber risks while balancing security and business objectives. Secure hybrid and cloud-based infrastructures, integrating automation and orchestration. Apply zero-trust security models and adaptive security strategies. Conduct vulnerability assessments and apply mitigation techniques. Manage incident response and forensic investigations for advanced persistent threats (APTs). Ensure compliance with cybersecurity governance frameworks and risk management policies. Integrate security in DevSecOps and modern IT infrastructures.
Microsoft Excel 2021/365 Level 2 builds on the basic concepts and skills of our Level 1 course to provide more advanced tools for analysis and presentation of complex, realistic data in Excel: how to manage complex workbooks, build more complex functions, use data analysis tools, make an impact with powerful chart and presentation features, and collaborate with other users. Students will benefit most from this course if they want to use Excel to perform real-world tasks such as rearranging and presenting complex data.
Our Microsoft Excel 2021/365 Level 1 courseware provides the basic concepts and skills students need to start being productive with Microsoft Excel: how to create, save, share, and print worksheets that contain various kinds of calculations and formatting. Students will benefit most from this course if they want to accomplish basic workplace tasks in Excel, or if they want to have a solid foundation for continuing on to become an Excel expert. At the completion of this course, participants will be able to: Open and interact with Excel, and save and close workbooks Enter various kinds of data, enter formulas and functions, move and copy data, and identify reference types and how to use them Format text and numbers, align text, and apply borders and styles to cells and ranges Implement various data-entry shortcuts; use paste options; insert, delete, and hide data in their worksheets Create charts, change their type, and insert and control the elements they contain Split and manage worksheet windows, set print options, print and preview workbooks, create headers and footers, and share workbooks with other users Understand workbook properties and how to use templates
This one-day instructor-led course is a follow up to Microsoft Word Level 1 and further explains the features and functions of Microsoft Office Word. You will learn how to: Use Shapes, WordArt, and SmartArt Manage Documents Insert References and Hyperlinks Save and Share Documents
Phoenix TS Microsoft PowerPoint reviews how to implement PowerPoint services. The Level 1 course provides an overview of the features and functions. This 1-day, instructor-led course is designed to introduce you to Microsoft PowerPoint 2016 in the workplace. After taking this course, you will understand how to: Develop a presentation Add graphical elements Add charts, tables and graphs Deliver your presentation
This one-day, instructor-led Virtual Team Building and Management course equips participants with essential tools to foster a productive and cohesive virtual work environment. Managing a virtual team presents the usual challenges of traditional teams, along with added complexities such as distance and communication barriers. This course provides participants with practical strategies to navigate these challenges and thrive in an increasingly connected, remote workforce. At the completion of this course, participants will be able to: Teach participants how to organize and prepare their virtual team Conducting virtual team meetings Build Team rapport and encourage participation Implement diversity and understand prepare for different work personalities Identify and manage different work styles Build trust and better communication skills and implement best practices for email, in person and online communication Understand how to use software and train employees Recognize scheduling barriers and identify solutions
This one-day, instructor-led beginner course introduces students to the essential features of Microsoft Outlook. Participants will learn to manage email, contacts, tasks, and calendars effectively, gaining practical skills to stay organized and communicate efficiently in the workplace. The course also covers customizing the Outlook interface and ribbon to improve productivity and streamline daily workflows. By the end of the session, students will have the foundational knowledge to confidently use Outlook for everyday professional tasks. At the completion of this course, participants will be able to: Navigate Outlook and view email, calendar, contacts, and tasks efficiently. Create, format, and manage email messages, including signatures and attachments. Organize and maintain contacts and contact groups. Create, manage, and assign tasks to track responsibilities. Schedule appointments and meetings and use the calendar to plan activities. Customize the Outlook interface and ribbon to enhance workflow.